Web Specialist - Home Based - Retainer International Consultant

Background:

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

The Arab States region is facing ongoing challenges that exacerbate gender inequality, including political instability, humanitarian crises, and socio-economic barriers. To address these, UN Women Regional Office for Arab States prioritizes leveraging digital platforms to amplify its work, ensure accessibility of resources, and strengthen engagement with diverse audiences. This consultancy aligns with UN Women’s commitment to enhancing its online presence to effectively communicate its mission, share knowledge, and engage stakeholders across the region. The consultant will contribute to these efforts by ensuring well-maintained, user-friendly digital platforms that reflect UN Women’s strategic priorities and branding guidelines.

The consultant will be reporting to the Regional Communication Specialst, and will be supported by Communication Associate, who will be the point of contact on the contract and payment issues.

Description of Responsibilities /Scope of Work

Website Maintenance and Content Management:

• Regular maintenance of the UN Women Regional Office for Arab States (ROAS) web pages, ensuring all updates are implemented using written and visual content provided by the Regional Communication Unit in English and Arabic;
• Maintenance of UN Women Country Office web pages, coordinating with the Regional Communication Unit and/or communication focal points in Country Offices to upload written and visual content in English, Arabic and French (where applicable).

Technical Support for Online Platforms:

• Upload and manage content across UN Women Arab States digital platforms, including the YouTube channel, Flickr account, SharePoint, and others as requested by the Regional Communication Unit;
• Provide technical support and guidance to the Regional Communication Unit and Country Office communication focal points for the migration of regional and country web pages to a new website platform, in coordination with the global web team.

Web Platform Migration:

• Lead and coordinate the migration of UN Women Regional Office for Arab States (ROAS) website content to the new global web platform, in alignment with corporate standards, architecture, and timelines established by Headquarters;
• Provide hands-on support to UN Women Country Offices in the Arab States for the migration of their respective websites to the new global platform, ensuring consistency with corporate branding, accessibility requirements, editorial standards, and structure;
• Conduct comprehensive content audits of existing regional and country web pages, identifying outdated, redundant, or non-compliant materials and proposing consolidation, restructuring, or archiving in coordination with the Regional Communication Unit and Country Offices;
• Ensure accurate transfer of multilingual content (English, Arabic, and French where applicable), including publications, multimedia assets, and campaign materials, while maintaining formatting integrity and accessibility compliance;
• Liaise closely with the global web team to troubleshoot technical issues, clarify platform functionalities, and ensure adherence to global migration guidance and templates;
• Develop and share practical guidance and step-by-step support materials for Country Office communication focal points to facilitate smooth migration and post-migration content management;
• Conduct quality assurance checks post-migration to ensure links, metadata, tagging, search functionality, and page performance are fully operational.

Performance Monitoring and Reporting:

• Complete monthly collection and analysis of data and insights on the performance of regional and country web pages. Data should include: total page views, number of visitors, bounce rate, average session duration, top visited pages, most engaging content, underperforming content, search queries, geographical data, audience interests, device usage, to identify trends in user behavior or content engagement to inform future strategies.

Support for Digital Strategy:

• Collaborate with the Regional Communication Unit to ensure alignment of web content and maintenance activities with UN Women’s digital strategy and branding guidelines;
• Identify and propose improvements to optimize web content and technical features for a seamless user experience.

Consultant’s Workplace and Official Travel

This is a home-based consultancy with no travel required.

Competencies :

Core Values:

• Integrity;
• Professionalism;
• Respect for Diversity.

Core Competencies:

• Awareness and Sensitivity Regarding Gender Issues;
• Accountability;
• Creative Problem Solving;
• Effective Communication;
• Inclusive Collaboration;
• Stakeholder Engagement;
• Leading by Example.

Please visit this link for more information on UN Women’s Values and Competencies Framework:

Functional Competencies:

• Technical proficiency in web management.
• Data analysis and reporting.
• Digital content management.
• Problem solving and innovation.
• Collaboration and stakeholder management.

Required Qualifications

Education and Certification:

• Master’s degree or equivalent in Communication, Computer Science, Digital Communication and/or any related field is required;
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Experience:

• At least 7 years of progressively responsible work experience in web management, administration and online support and/or any related field is required;
• Experience in web editing and/or any related field is required;
• Experience working in the UN System is required;
• Excellent analytical skills with strong drive for results and capacity to work independently and as part of a team.

Languages:

• Fluency in English is required;
• Knowledge of another official UN language is desirable (French).

Statements:

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

Diversity and inclusion:

At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.

If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.

UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women’s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.)

Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.