Warehouse Officer

What we do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.
In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people – helping those who need it most, regardless of who they are and what side of the front line they are on.
We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Purpose

Warehouse Officer 1 is responsible for the proper handling and storage of goods in the warehouse in accordance with standard operating procedures (SOPs).

Accountabilities & functional responsibilities

• Manage the inventory by handling, loading, offloading, checking goods, filling documentation and proceeding inspections (presence, condition, conformity and quality) of all items
• Executes picking, packing, loading and offloading keeping goods in proper location in the warehouse
• Ensure that all goods are properly labelled and recorded in BIN Cards and system (item codes, expiry dates, batch number, manufacturer, etc)
• Monitor, check and keep temperature control items in proper condition and issue reports on defined frequency § Lead daily workers in the warehouse for inbound/outbound and inventory counting activities
• Operates and keep in proper conditions all equipment and tools (pallet trucks, weighing scale, etc)
• Optimizes saturation and layout elaborating/updating floor plan and loading/offloading plans
• Organize the layout of materials according to warehouse saturation and floor plan
• Maintain proper cleaning conditions of the warehouse at all times, being executing or leading 3PL labor services
• Report statistics regarding the above mentioned and costs as per LOG Mgmt guidance and defined frequency
• Monitor and take actions to reach LOG KPIs objectives
• Evaluate performance of ICRC staff and suppliers according PMD cycle and Contract Management cycle.

Additional Duties

• Follows up on all work-related messages and correspondence with the relevant contacts and departments
• Is aware of the sub delegation’s objectives and has a good relationship with internal customers
• Collects and shares information to improve Warehouse team technical knowledge
• Pilot and/or contribute to projects whenever required by Line Manager or Management staff
• Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image

Relationships

• Internally relates to Logistics team – forklift operators, warehouse leader and LOG Department Management.
• Externally interacts with daily workers(loaders), drivers and other service providers.