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Has undertaken a Business Transformation process, a priority driven by ’s Internal Governance Framework (IGF) initiative including a global review of its enterprise resource planning management (ERP)-based process flows to update its systems and establish a fit-for-future. Has undertaken a Business Transformation process, a priority driven by ’s Internal Governance Framework (IGF) initiative including a global review of its enterprise resource planning management (ERP)-based process flows to update its systems and establish a fit-for-future way of working globally.
Last checked: 3 hours ago
Closing date: Friday, 7 August 2026
Country: Philippines
Duty station: Philippines
Contract type: Not specified
Grade: Not specified
Applicant eligibility: Not explicit in source
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IOM has undertaken a Business Transformation process, a priority driven by IOM’s Internal Governance Framework (IGF) initiative including a global review of its enterprise resource planning management (ERP)-based process flows to update its systems and establish a fit-for-future way of working globally. Since January 2025, the ERP used at IOM is Oracle Cloud Fusion ERP, internally known as Wave. Other systems that integrated with Wave, such as Salesforce, PRIMA SharePoint system and related satellite technologies complete the information systems landscape.
Under the supervision of the GSSC Customer Service Officer , the Senior User Support Associate (Wave) will be responsible for the support of Tier 2 Supply Chain tickets raised by Wave end users, in line with IOM business processes and information management systems good practices.
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