UNSP Caseworker

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Ukrainian Newcomers Support Program (UNSP) Caseworker provides trauma-informed services to Ukrainian immigrants, facilitating a smooth resettlement and acculturation process while supporting clients in achieving self-sufficiency. This role involves working collaboratively with clients, colleagues, and external stakeholders to develop and implement individualized service plans tailored to each client’s unique needs and preferences. The Caseworker connects clients to a comprehensive range of financial, medical, social, vocational, and other supportive services in alignment with program requirements and client eligibility.

Major Responsibilities:

Key responsibilities include, but are not limited to:
• Conduct comprehensive intake assessments to identify client needs and develop individualized service plans with clear goals and timelines.
• Provide client-centered support through direct services, referrals, and advocacy, including workshops, one-on-one counseling, and referrals for public benefits, employment, affordable housing, childcare, and financial literacy.
• Monitor client progress to ensure achievement of established goals, address challenges, and maximize resource utilization.
• Collaborate with the Resettlement Manager to assist Ukrainian migrants in securing affordable housing and navigating the housing market.
• Maintain detailed and accurate documentation of client interactions in compliance with program requirements. Input client data into case management systems and support reporting processes as needed.
• Establish and maintain effective partnerships with local service providers, fostering collaboration to enhance service accessibility for clients.
• Develop and distribute linguistically and culturally appropriate materials outlining resettlement services, immigration support, public benefits, social services, educational opportunities, and community resources.
• Utilize a personal, insured vehicle and/or public transportation to facilitate client transportation and service delivery as needed.
• Provide guidance, training, and oversight to volunteers and interns supporting program activities.
• Perform other duties as assigned to support program objectives and client success.

Job Requirements:

Education:
• Bachelor’s degree in social work or related field of study preferred.

Work Experience:
• Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
• Experience working with refugee and/or immigrant populations required.

Demonstrated Skills & Competencies:
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; Ukrainian.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle; ability to drive an IRC passenger van.

Key Working Relationships:
Position Reports to: Casework Supervisor
Position directly supervises: N/A; May supervise volunteer and interns
Other Internal and/or external contacts:
Internal: Other UNSP staff in Economic Empowerment, Education & Training and Immigration Programs
External: Local businesses, corporations, faith-based organizations, schools

Compensation: (Pay Range: $24.00 - $26.78) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.