Technical Officer II

JOB DESCRIPTION

Job Title: Technical Officer II

Reports to: Family Planning Technical Advisor

Location: Nairobi, Kenya

Position Description

FHI 360 Contraceptive Research Development and Introduction division has two awards related to product introduction, which together support a Technical Officer II position based in Nairobi. The TO II will support global coordination efforts for the hormonal IUD and market development work for a new long-acting injectable contraceptive developed by FHI 360, which is anticipated to reach the market in 2029.

Job Summary:

Leads partner coordination, external communication, and event planning and facilitation functions (online and in person) for family planning (FP) product introduction activities, with a core focus on building robust external relationships with key health systems stakeholders, supporting awareness and buy-in for FP product introduction, and facilitating global-level access to a comprehensive FP method mix. The TO II will ideally be a clear, accessible and enthusiastic family planning communicator through both digital platforms (newsletters, webinars, social media) and in-person meetings and events. This position is globally oriented, creating resources for and collaborating with external partners in settings across Africa, Asia, and Latin America as well as US and UK-based colleagues.

Accountabilities/Responsibilities:

Serve as primary coordinator and facilitator of global NGO working group focused on public sector introduction of the hormonal IUD. Conceptualize, schedule, develop slides and supplementary resources, and facilitate quarterly virtual working group meetings and annual hybrid meetings. Develop and execute activities to expand engaged working group membership. Conceptualize, write, and distribute hormonal IUD newsletter to global audience. Develop and execute activities to expand newsletter audience. Review and provide detailed feedback on hormonal IUD introduction tools and resources. Support resource development as needed. Conceptualize, plan, and facilitate digital learning opportunities (webinars, trainings, closed sessions) for global audiences focused on FP product introduction. Serve as primary point of contact for external implementing organizations seeking technical assistance for FP product introduction programs, triaging or responding to questions, providing resources, or developing new resources to respond to program needs. Develop and execute external in-person outreach strategy, mapping appropriate conferences, meetings, and events to promote FP product introduction aims and resources, managing logistics (bookings, payments, shipping, etc.) for sponsorships, exhibition booths, or meeting presentations, and developing new physical and digital products (handouts, presentation slides, webpages) to support successful outreach. Participate in routine internal and external outreach and landscaping activities intended to track product introduction status in key geographies. Coordinate national stakeholders in selected African markets and support key Ministry of Health personnel to prepare for launch of novel contraceptive method, a longer-acting injectable. Activities may include supporting quantification exercises, guidelines and health information systems updates, engagement with national medicines regulatory bodies, and developing training and introduction plans.

Applied Knowledge & Skills:

• Advanced knowledge of the principles, practices, strategies, and techniques of health promotion and education, public health communication, and coalition building at a global level.
• Advanced communication and interpersonal skills, including oral and written communication.
• Advanced ability to maintain collaborative working relations with internal and external stakeholder groups, including Ministry of Health contacts.
• Moderate technical knowledge of family planning programs and health systems in East Africa. Basic technical knowledge of the same in health contexts in West and Southern Africa. Familiarity with family planning products and services and comfort with promotion of and discussion about long-acting family planning methods.
• Advanced skill in development of digital and print resources for community building and health communication, including basic graphic design, advanced presentation development and formatting, and ability to align with a brand standard for materials and presentations.
• Moderate knowledge of website development and social marketing principles, practices, and techniques for developing audience-access strategy
• Sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Able to write and speak English at a fluent level.

Education/Experience

• Bachelor's Degree or its international equivalent in public or community health, communications and social marketing, health education or promotion, or related field.
• Master's Degree or its international equivalent in the above fields.
• Minimum 5-7 years of professional experience in health communications or other relevant field. Strong preference for candidates with direct professional experience in communication for family planning or contraceptive access.
• Works on problems of moderate to complex scope that require review of various factors.
• Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Networks with key internal and external personnel.
• No supervisory responsibility, but may provide guidance to lower-level staff.

Technology to be used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Less than 10%

The expected hiring salary range for this role is KES 3,200,000 - 4,600,000 annually for basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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