SVN/2026/025 Project Assistant (Transit Site), Pekanbaru

Reference No. : SVN/2026/025
Position Title : Project Assistant (Transit Site)
Duty Station : Langsa
Organization Unit : Mobility and Resilience
Classification : G-4
Type of Appointment : Special Short-Term Contract
Report to : Senior Project Associate
Estimated Start Date : As soon as possible
Closing Date : 15 July 2026

Established in 1951, IOM is part of the United Nations System as the leading inter-governmental organization promoting humane and orderly migration for the benefit of all.

Operational in Indonesia for more than 40 years, IOM Indonesia is one of the largest IOM missions in the world working on a wide range of activities in partnership with the Government of the Republic of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including Counter-Trafficking, Labour Mobility and Social Inclusion, Disasters, Climate and Resilience, Immigration and Border Governance, Refugee Care, Migration Health, Migration Policy and Data Hub, and Resettlement and Voluntary Returns.
Established in 1951, the International Organization for Migration (IOM) is a related organization of the United Nations (UN), and as the leading UN agency in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Operational in Indonesia for more than 40 years, IOM Indonesia is one of the large IOM missions working on a wide range of activities in partnership with the Government of Indonesia, civil society, private sector actors, migrants and communities. IOM Indonesia is engaged in several thematic areas, including: Counter Trafficking and Labour Migration (CT/LM), Mobilityand Resilience (MRU[PS1] ), Immigration and Border Management (IBM), Migrant Assistance, Migration Health, and Resettlement and Voluntary Returns.

There are currently over 940,000 Rohingya refugees hosted in Bangladesh, including 770,000 that have fled violence in Myanmar Rakhine State since August 2017. Overcrowding conditions in the camps in Cox’s Bazar, coupled with lack of livelihood and educational opportunities and almost complete dependency on humanitarian assistance, has made Rohingya desperate for better living conditions. The lack of durable solutions clearly in sight for this large refugee population creates the opportunity for human smuggling and human trafficking. A large part of those movement is composed of Rohingya who seek refuge in Indonesia and Malaysia by crossing by boat the Andaman Sea. Rohingya refugee groups arriving in Indonesia are exposed to multiple protection risks that require targeted support. In addition to 130 Rohingya refugees who remain and have been assisted in Indonesia in 2022, from November 2022 to January 2023, an additional 460 Rohingya refugees have arrived following the hazardous journey they took from Bangladesh.

IOM provides humanitarian assistance to Rohingya refugees that disembark in Indonesia, including health, protection, shelter, WASH (Water, Sanitation, and Hygiene, NFI (Non-food Item), MPCA (Multi Purpose Cash Assistance) and MHPSS (Mental Health and Psychosocial Support). IOM has a refugee management role for the sites in Pekanbaru where Rohingya refugees are temporarily accommodated upon disembarkation. Under direct Supervision of the Project Associate and Overall supervision of the Project Officer , the Project Assistant (Transit Site) will support the IOM Indonesia team with the management of the transit facilities where Rohingya refugees disembarking in Aceh and Pekanbaru province are being temporarily sheltered.

Responsibilities

Responsibilities and Accountabilities.

1. Under the supervision of the DCR National Officer, support camp management to meet the basic needs of the refugees according to minimum CCCM (Camp Coordination and Camp Management standards and best practices;
2. Work in close coordination with IOM Health, MHPSS and other teams to facilitate access to services for the refugees;
3. Coordinate closely with humanitarian partners and government actors and service providers on the site to ensure quality of humanitarian assistance;
4. Provide the needs assessment and design of humanitarian response be coordinated with the refugee community;
5. Check that refugees are adequately represented and consulted;
6. Conduct protection risk mitigation and provide suggestions to improve the overall protection environment and safety for the refugees in close cooperation with IOM technical experts;
7. Act as a focal point for all activities ongoing at the transit site;
8. Support the IOM team to maintain and manage relations with the host community, local authorities and other key actors involved;
9. Provide support with refugee movement in line with IOM guidelines and government regulation;

10. Perform other related duties as assigned

Qualifications

Required Qualifications and Experience

Education

• University Degree in social work, gender, development studies, international relations or other related fields; with at least2 (two) years of relevant professional experience; or
• Completed high school degree with at least 4 (four)years in relevant work experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• At least 2 years of experience in humanitarian or development programmes targeting migrants;
• Experience working in community based project;
• Experience in working with relevant non-governmental institutions, civil society organization or UN;

Skills

• Excellent interpersonal skills;
• Excellent in stakeholder and community engagement ;
• Respect for diversity;
• Excellent organizational skills; ability to meet deadlines and work under pressure;

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Bahasa Indonesia is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies