Staff Health Administrative Assistant - Kyiv - 882576

WHAT WE DO

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has 18,000 staff worldwide. In 2014, the ICRC expanded its presence in Ukraine. Over 900 team members work across the county in various professional fields.

ABOUT THE JOB

The ICRC Staff Health Unit is looking for an enthusiastic and motivated Staff Health Administrative Assistant to join our team in Kyiv. The Staff Health Administrative Assistant will manage the medical reimbursement process for resident staff, ensuring compliance with ICRC standard procedures.

Start date: Immediately

YOUR TASKS AND RESPONSIBILITIES

• Process medical reimbursement claims for employees and dependents in line with ICRC policies and global standards
• Manage relationships with external health partners to ensure smooth coordination of medical benefits
• Provide administrative support to the Staff Health Team and assist with related medical reimbursement tasks as needed
• Ensure compliance with ICRC HR and financial procedures during the reimbursement process
• Verify that medical claims are consistent with submitted documents, excluding any claims that do not meet the requirements
• Maintain confidentiality of medical documents, ensuring proper storage and handling of all related materials
• Accurately record medical reimbursement data in the database and submit to HR/Finance after obtaining necessary approvals
• Inform employees of claim rejections and provide clear reasons, while ensuring that all medical documents are securely stored and physical copies are destroyed when appropriate

WHAT WE OFFER YOU

• A great team to work with and an organization where you have an impact
• Employment contract according to Ukrainian labor law with flexible working arrangements
• Competitive salary between UAH 43 00 and 62 000 (gross) before taxation
• Medical insurance for you and your depending family members
• Comprehensive onboarding and learning opportunities
• 20 days of annual paid leave
• Convenient office location in the city center

The ICRC is an equal-opportunity employer that prioritizes staff safety and security. We are committed to diversity and inclusion within our workforce and encourage qualified female and male candidates of all backgrounds, including candidates with disabilities, to apply for the position. We also value our employees' professional growth and offer a supportive and inclusive work environment. For more information, visit the website http://www.icrc.org/.

ABOUT YOU

To be successful as an Administrative Assistant in the Staff Health Team, you should possess the following qualifications and experiences and have the following characteristics:

• Ukrainian citizenship or permanent residence permit in Ukraine.
• High school diploma or equivalent, with training in a relevant field, preferably in pharmacy, nursing, or medicine
• A minimum of two years' experience in an administrative role, including at least one year of experience in medical reimbursement within a similar organization or insurance company
• Familiarity with healthcare facilities and pharmaceutical products available in Ukraine
• Professional fluency in both written and spoken English and Ukrainian
• Strong computer skills, including proficiency in Microsoft Office
• Strict adherence to medical confidentiality
• Self-motivated with a strong commitment to teamwork and humanitarian principles
• Flexible, enthusiastic, and willing to learn
• Ability to work independently, as well as effectively under supervision
• Ability to organize and prioritize multiple tasks
• Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment

INTERESTED? YES? THEN APPLY!

To apply, please complete and submit the compulsory ICRC application form. Kindly note that your application will only be considered if it is submitted through the HRspace recruitment module.

To apply on the platform, please locate the "Apply now" button in the top right-hand corner of the vacancy announcement and complete the application form.

Your application will be considered only once you have completed the ICRC application form and uploaded your English CV.

Application deadline: 25 June 2026

Only candidates meeting the abovementioned criteria will be contacted to move forward in the recruitment process. The ICRC reserves the right to re-issue the vacancy, cancel the recruitment process, offer a position at a lower grade, with an adjusted job description or different duration, or recruit a candidate who matches the required profile before the deadline.