Settlement Cross Cultural Worker - Swahili Speaking

Settlement Cross Cultural Worker – Swahili Speaking

Casual

Masterton

About the role – Kōrero mō te tūranga

We have an exciting opportunity for a Settlement Cross Cultural Worker to support the Democratic Republic of Congo (DRC) community members who arrive in Masterton through the refugee quota.

Through the provision of both cultural and linguistic support this position will work alongside the Masterton Pathways to Settlement Manager, Settlement Lead, Caseworker, and volunteer team to assist the new families in their resettlement.

In this role you will:

• Ensure that former refugee families are able to communicate in the NZ environment.
• Facilitate understanding of NZ society for former refugees, and the culture of the former refugees for those supporting them in NZ.
• Ensure that appropriate linkages are made to service providers.
• Advocate for former refugee clients in the NZ social context.

Who are we looking for? – Mā‎ wai te mahi nei?

We encourage you to apply for this role if you:

• Speak Swahili and English with a proficiency of at least Intermediate level
• Can provide competent and accurate cross language support both verbally and written
• Have knowledge of confidentiality and privacy act practices
• Have knowledge and experience of the refugee journey and resettlement experience

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Career development opportunities
• Annual flu vaccinations
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.

Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume

• Cover Letter

• Passport

• Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 10/08/2026

If you wish to discuss this opportunity or for further information, please contact Tooba Shahid at tooba.shahid@redcross.org.nz

Note: We reserve the right to close applications before the closing date, so please register your interest early.

Click here for the Job Description