Senior Health Informatics Officer

About FHI 360:

FHI 360 is a nonprofit human development organization dedicated to improving lives in a long way by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, and technology — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories. We are currently seeking qualified candidates for the position of Senior Informatics Officer, MNCH.

Job Summary:

FHI 360 is seeking for a Senior Informatics Officer responsible for Maternal, Neonatal, and Child Health for the EpiC project to be implemented in Liberia in four high-burden counties: Montserrado, Nimba, Lofa, and Bong. Under the supervision of the Senior Technical Advisor for Strategic Information, the Senior Informatics Officer will be responsible for technical leadership and operational support for the design, implementation, optimization, integration, management, reporting, and use of health information systems supporting HIV and Maternal, Newborn, and Child Health (MCH) programs in Liberia.

The position will play a critical role in strengthening electronic data management systems, digital health solutions, interoperability, data quality, analytics, and data use for decision-making across the facility, community, county, and national levels.

A major focus of this role will include supporting the rollout, implementation, strengthening, management, reporting, and use of the Open mSupply system and related logistics and supply chain information systems to improve commodity visibility, dispensing accountability, stock management, and last-mile service delivery for HIV, RMNCH, TB, laboratory, and pharmacy services.

The Senior Informatics Officer will work closely with the Ministry of Health (MOH), National AIDS Control Program (NACP), County Health Teams, implementing partners, facility teams, and technical stakeholders to ensure strong system functionality, data integrity, interoperability, reporting, and evidence-based decision-making.

Duties and Responsibilities

• Lead the implementation, optimization, maintenance, and scale-up of electronic health information systems supporting HIV and MCH health programs.
• Support the design and strengthening of integrated digital health architectures aligned with national HIS and interoperability frameworks.
• Coordinate system configuration, user management, access controls, troubleshooting, and technical support for health information systems.
• Support integration and interoperability between DHIS2, EMRs, Open mSupply, LMIS, laboratory systems, community systems, and other national digital health platforms.
• Ensure systems are aligned with MOH reporting requirements, donor indicators, and national data governance standards.
• Lead and coordinate Open mSupply implementation and optimization activities across supported facilities and service delivery points.
• Support establishment and configuration of dispensing stores and workflows for OPD, IPD, ART, TB, ANC/Maternity, laboratory, and specialized clinics.
• Strengthen commodity tracking, dispensing accountability, stock management, and last-mile visibility using Open mSupply.
• Support implementation of electronic dispensing and patient-level commodity tracking systems.
• Develop and strengthen routine mSupply reporting, dashboards, analytics, and data use processes.
• Conduct routine data reviews to identify stock discrepancies, consumption trends, expiries, losses, and reporting gaps.
• Support facilities to improve LMIS data quality, completeness, timeliness, and reporting consistency.
• Collaborate with pharmacy, supply chain, and clinical teams to improve inventory management and commodity security.
• Support forecasting, quantification, stock monitoring, and commodity redistribution activities using system-generated data.
• Facilitate training, mentorship, supportive supervision, and continuous capacity building for dispensers, pharmacists, data clerks, M&E staff, and health workers on Open mSupply and related LMIS tools.
• Support routine HIV and MCH data collection, validation, analysis, interpretation, reporting, and use across supported programs.
• Conduct routine data quality assessments (DQAs), data triangulation, verification, and system audits.
• Generate routine dashboards, automated reports, scorecards, and visualizations to support program monitoring and decision-making.
• Support data harmonization between paper-based tools and electronic systems.
• Support routine data analysis to identify trends, program gaps, service coverage issues, and performance improvement opportunities.
• Produce monthly, quarterly, and annual analytical reports for management, MOH, donors, and stakeholders.
• Support the establishment of data use cultures through routine review meetings, situation rooms, and performance monitoring sessions.
• Participate in national technical working groups related to HIS, digital health, LMIS, interoperability, and strategic information.
• Coordinate with donors, implementing partners, vendors, and technical agencies on digital health initiatives.

Competencies:

• Strong understanding of health informatics, HIS architecture, interoperability, and digital health systems.
• Demonstrated experience implementing and managing Open mSupply and/or other LMIS platforms.
• Strong knowledge of HIV, PMTCT, RMNCH, and supply chain data systems.
• Experience with DHIS2, EMRs, LMIS, data warehouses, and electronic reporting systems.
• Knowledge of health data standards, data governance, and information security principles.
• Strong data analytics, dashboard development, and visualization skills.
• Experience conducting data quality assessments and data systems strengthening activities.
• Strong understanding of monitoring, evaluation, and strategic information principles.
• Proficiency in DHIS2, Open mSupply, Power BI, Tableau, Excel, and Interoperability tools.
• Strong leadership and coordination skills.
• Excellent analytical and problem-solving abilities.
• Strong communication and report-writing skills.
• Ability to work independently and manage multiple priorities.
• Strong facilitation, mentorship, and training skills.
• Excellent stakeholder engagement and relationship management skills.

Required Qualifications:

• Bachelor’s degree in health informatics, Computer Science, Information Systems, Public Health, Statistics, Epidemiology, Health Information Management, Data Science, or related field required.
• Master’s degree in health informatics, Public Health, Information Systems, Data Science, Epidemiology, or related field preferred.
• Minimum of 5 years of progressively responsible experience in health informatics, digital health systems, HMIS, LMIS, or strategic information.
• Demonstrated experience supporting HIV and/or MCH programs in low-resource settings.
• Proven experience implementing or supporting Open mSupply or other electronic logistics management systems.
• Experience working with MOH systems, DHIS2, and donor-funded programs such as PEPFAR, Global Fund, DOS, or CDC preferred.
• Experience in system integration, interoperability, data analytics, and dashboard development is highly desirable.
• Experience conducting training and supportive supervision in health facilities.
• Familiarity with Liberia's health information systems and digital health landscape is an added advantage.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.
• Exercises good judgment in selecting methods and techniques to determine appropriate action.
• Identifies and raises issues to senior technical staff
• Networks with key internal and external personnel.

Supervision Given/Received:

• Determines methods and procedures for new projects and assignments.
• Serves as team lead and may mentor other lower-level personnel.
• May supervisor junior level staff.
• Reports to Senior Technical Advisor, Strategic Information.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

FHI 360 is committed to providing a safe environment for all employees, beneficiaries, and anyone contracted by FHI 360. This includes taking measures to protect vulnerable people from Sexual Exploitation and Abuse (SEA) by either FHI 360 employees or associated personnel. FHI 360 abides by child safeguarding principles. FHI 360’s Safeguarding Policies apply and flow out to all FHI 360 staff, board members, volunteers, and partner staff (subcontractors, consultants, vendors, and sub-recipients), regardless of the funding mechanism or amount of contract, agreement, or purchase order.

FHI 360 offers a competitive compensation package and is an equal opportunity employer. Interested candidates are encouraged to apply online at Join our team - FHI 360. Please note that only pre-selected candidates will be contacted.

The expected hiring salary range for this role is USD 25,000 - 35,000 for annual basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.