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OBJECTIVES OF THE PROGRAMME THE GLOBAL SERVICE CENTRE (GSC),, PROVIDES SPECIALIZED SERVICES TO ALL STAFF AND ALL OFFICES WORLDWIDE IN RESPECT OF HUMAN RESOURCES, PROCUREMENT, FINANCE AND SUPPORT OF CORPORATE IT APPLICATIONS AND INFRASTRUCTURE. Reconcile General Ledger accounts, and prepare journal vouchers and accounting entries as required. Explicit requirements include proficiency in the use of computers and information technology and degree in Accountancy/Finance or any other professional certificate. Appears limited to nationally recruited or locally authorized candidates.
Last checked: 2 hours ago
Closing date: Saturday, 1 August 2026
Country: Malaysia
Duty station: Kuala Lumpur, Malaysia
Contract type: Fixed-term appointment
Grade: G6
Applicant eligibility: Local / national only
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IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.
Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GFI and PAY as determined by the Coordinator, GFI, the Global Payroll Manager and Head of Awards which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required.
General duties and responsibilities (for all teams):
- Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.
- Follow up closely on the pending tasks to resolve within response times set out in the Service Catalogue.
- Seek advice or guidance from Supervisors as and when necessary.
- Provide advice or guidance toother staff in the team.
- Take initiative to communicate with colleagues within or across departments to seek confirmation or clarification on issues when necessary.
- Respond to enquiries and provides support, advice and guidance to clients in Headquarters, Regional Offices, Country offices.
- Assist with identification of system issues or enhancements, and in testing fixes and solutions.
- Reconcile General Ledger accounts; and prepare journal vouchers and accounting entries as required.
- Analyze financial records and produce accurate management reports.
- Make recommendations on improvement of work processes.
The four teams in GFI and PAY have team-specific duties over and above those described above.
Payroll and Pension team duties:
- Maintenance of staff members' financial records.
- Process monthly, daily and ad hoc payroll runs.
- Process separations.
- Respond to pay slip queries from staff.
- Perform ad hoc assignments, special projects, and all other related duties when required.
Accounts Payable team duties:
- Creation and maintenance of supplier financial records and master data records.
- Process supplier invoices, credit memos and advance payments.
-Provide account and payment attestations.
- Process and execute payments, process payment voids and refunds.
- Reconcile bank accounts.
- Process statutory travel requests.
- Process travel transactions including travel cancellations and refunds.
- Exception and error handling.
- Prepare analysis and reports for internal reporting, external reporting or audit.
- Perform ad hoc assignments, special projects, and all other related duties when required.
Awards team duties:
- Process award and revenue transactions such as alia awards creation, financial and information amendments.
- Application of cash receipts.
- Invoicing of revenue transactions through invoice upload.
- Create and maintain Customers (Donors).
- Prepare analysis, control and exception reports and reconciliations for internal reporting, external reporting or audit from GSM or other corporate systems on a monthly quarterly or annual basis.
- Follow up on Receivables with HQ and ROs.
- Perform ad hoc assignments, special projects, and all other related duties when required.
Financial Reporting and Controls:
- Preparation of reconciliation of bank accounts managed by GSC.
-Prepare and complete, reconciliation and analysis of General Ledger accounts managed by GSC and follow up on outstanding items until closure.
- Perform quality checks.
- Assist in recording of general accounting entries and preparation of Journal Vouchers.
- Actively contribute and participate in month end and year end closure activities.
- Prepare analysis and financial reports for internal reporting, external reporting, and audit.
- Perform ad hoc assignments, special projects, and all other related duties when required.
Essential: Completion of secondary school education or its equivalent, complemented by training in accounting or book-keeping.
Desirable: A degree in Accountancy/Finance or any other professional certificate (ACCA, CPA, ICAEW, etc.). Financial transaction processing, payroll processing in an international environment, and using integrated financial management and reporting systems.
Essential: At least 8 years of recent relevant experience in administration of which at least 2 years working in the field of accounting, finance or payroll.
Desirable: Hands-on experience in the use of an ERP system such as Oracle.
Essential: Demonstrated skill and proficiency in the use of computers and information technology. Expertise in the use of MS Office and Web-based software. Advanced knowledge of spreadsheet and/or database packages. Knowledge of IPSAS and/or IFRS is required for GFI
Desirable: Knowledge of IPSAS and/or IFRS is desirable for PAY positions.
Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at MYR 86,519 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
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