GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.
Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!
Overview: The Field Officer will play a vital day-to-day role in providing donors and recipients with GiveDirectly's cash transfer product. The Field Officer will be responsible for administering the recipient surveys and related processes that facilitate GiveDirectly's unique money transfer model. This role will foster quality judgment on operational issues and challenges, a work ethic, communication skills and a strong commitment to the GiveDirectly mission and model.
Responsibilities
- Census team Required qualifications: Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide! Referrals Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
- Ensure every household on the roster is reached
- Complete census surveys using smart phones with accurate data
- Verify survey responses and minimize errors to improve data quality
- Verify that tokens and other materials are correctly distributed to households by accurately identifying each household
- Deliver and track registration of SIM cards to all recipients
- Registration team
- Explain GiveDirectly’s program to all eligible households
- Identify and eliminate ineligible households
- Complete surveys using smart phones with accurate data
- Audit team
- In cases of fraud or irregularities, administer surveys to households to determine whether the household should be enrolled in the program
- Follow up team
- Conduct Follow up surveys with recipients who have received their transfers, remotely and on site
- Identify and report cases of safeguarding, extortion, theft, or fraud affecting recipients and report them to Management.
- Degree in a relevant field
- Minimum two years' experience working with vulnerable communities preferably
- Computer and mobile device data entry knowledge and experience with good typing skills
- Empathy, honesty, and the highest standards of integrity
- Excellent communication skills in Kinyarwanda and English
- Physical fitness and the ability to cope with difficult weather conditions or terrain
- Patience and good judgment in resolving recipient problems
- Strong interest in advancing the distinctive values and mission of GiveDirectly
