(Re-advertisement) DPGs at Scale Community Manager and Operating Model Consultant, Digital Impact Division (DID), DCOE, 9 months, Valencia, Spain (Remote) - Req: 593297

Contract Duration: 9 months (with the possibility of extension)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

How can you make a difference?

The purpose of this consultancy is to facilitate and coordinate the DPGs at Scale community and help translate the work to date into practical, decision-ready outputs. The consultant will support the development of an operating model for DPGs at Scale, a productized DPG service offering, cost-efficiency options, knowledge products, and structured inputs for senior management consideration.

The consultant will support DID DCOE in facilitating and coordinating the DPGs at Scale initiative and advancing the substantial work already undertaken since 2025 into practical, structured outputs that strengthen sustainability, efficiency, and scale, across UNICEF’s DPG portfolio. The assignment will explicitly build on existing foundations, including the DPGs Business Model Financial Analysis, bilateral consultations, DPGs at Scale Working Group (WG) discussions, early operating model thinking, and materials developed through the DPGs at Scale workstream to date. The consultant is expected to consolidate, refine, and further develop this work into clear, actionable outputs, and support the start of new processes, if required. The consultant will work closely with teams across UNICEF’s flagship DPGs, including RapidPro, Primero, Internet of Good Things (IoGT), HOPE, Oky, and Bebbo, as well as relevant stakeholders across Digital Impact Division (DID), Global Programme Division (GPD), DFAM, Legal, Suppl, Country and Regional Offices.

The scope of work includes the following areas:

1. Facilitation and coordination of the DPGs at Scale Working Group (WG) and community

2. Development of a DPGs at Scale operating model and structured inputs for senior management

3. Development of a productized DPG service offering

4. Identification of cost-efficiency and effectiveness opportunities

5. Knowledge management and documentation of good practices

6. Cross-cutting consolidation and synthesis

If you would like to know more about this consultancy, please review the complete Terms of Reference here: ToR DPGs at Scale Community Manager.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

Education:

• Advanced university degree (Master’s) in international development/relations, ICT, digital innovation, social entrepreneurship, business administration, communications, or another relevant technical field.
• Academic training or certification in impact finance/innovative finance is considered an asset.

Work Experience:

• Minimum of five years of relevant professional experience in digital transformation, technology for development, innovation, open source, Digital Public Goods, product management, programme coordination, or complex multi-stakeholder initiatives.
• Demonstrated experience facilitating working groups, communities of practice, stakeholder consultations, or cross-functional collaboration processes.
• Experience synthesizing diverse inputs into clear written outputs, including briefs, options papers, guidance documents, strategies, or senior management materials.
• Experience working on digital products, platforms, or technology-enabled programmes in international development, humanitarian, public sector, or comparable settings.
• Experience with knowledge management, documentation of good practices, or development of practical tools and templates.
• Strong understanding of sustainability, scale, governance, and operational challenges related to digital products or platforms.
• Excellent written and verbal communication skills in English.

Desirable

• Experience with UNICEF, the UN system, or other international development organizations.
• Familiarity with Digital Public Goods, open-source digital platforms, or the Digital Public Goods Alliance ecosystem.
• Experience supporting productized service offerings, service catalogues, shared services, or country office support models.
• Experience with cost-efficiency, vendor management, procurement processes, LTAs, or operational improvement in institutional settings.
• Familiarity with financing or sustainability models for digital products, including cost recovery, subscriptions, pooled funding, government co-financing, or franchise-style models.
• Experience supporting senior management engagement, board materials, portfolio reviews, or decision-ready briefing packages.
• Knowledge of another official UN language is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal using this template- Financial Proposal xxx2552.docx

Remarks: If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies | UNICEF Careers.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.