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OBJECTIVES OF THE PROGRAMME The WHO Western Pacific Regional Office's KMU unit forms an integral part of the knowledge management strategy of the organization and works to maintain the core values of WPRO's publishing policies such as commitment to quality, a disciplined and dedicated focus on customer service, understanding WHO's copyright and brand, aligns principles and processes with the objectives and activities of the organization, and the provision of services to low and middle income countries and to populations in greatest need.
DESCRIPTION OF DUTIES
The incumbent performs the following functions:
- Assist in monitoring the implementation of the operational workplan and activities for WPRO publishing programme including production of publications, dissemination and promotional activities and attendance at global, inter-regional and regional meetings relating to publications.
- Conduct initial review of product proposals and requests for publishing articles in external journals and information products providing guidance on completion ahead of clearance.
- Proofread formatted and laid out information products, for quality assurance before approval of supervisor, ensuring brand adherence, accurate transfer of text from approved manuscripts and graphic designs as appropriate.
- Develop and maintain an effective follow-up mechanism to track and and monitor ongoing products .
- Guide other members of the WPRO Publications team in managing workload, skills development and possible work process improvements to ensure efficient and effective services.
- Assist with the updating of promotional channels and materials with the latest or priority WHO publications in coordination with relevant technical units and country offices.
- Regularly review journals and magazines in the region, liaise with associations, organizations exploring joint promotion activities, highlighting promotional opportunities to the KMU Technical Lead.
- Provide guidance to Regional technical units and Country Offices on their publication needs and promotions especially during preparation for in-country meetings and workshops ensuring compliance with global guidelines and regional developments.
- Coordinate graphic design, printing services as well as translations for WPRO publications, including initial evaluation of quotations from suppliers for quality of deliverables and value for money and contract issuance.
- Maintain records of the sales and distribution of any individual publications, prepare sales performance report as required, monitor royalty payments due, ensure dispatch of others.
- Prepare flyers and materials for distribution and set up Publication booth and other promotion opportunities during the RCM. Receive and process orders.
- Keep track and assign ISBN/ISSN and DOI to every new publications issued by the Regional Office and provide advice on copyright issues and ensure the correct use of logos.
- Ensure that published regional publications are prominently displayed and available for browsing including digital display of new titles at designated publications display areas.
REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary education supplemented by training in publications and office administration.
Desirable: A university degree in mass communications or a related field.
WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ .
Experience
Essential: A minimum of eight years experience in administrative management of publications.
Desirable: Experience handling health-related publications. Related experience within WHO or another United Nations agency.
Skills
- Knowledge of WHO rules, regulations, support procedures, practices, rules, and regulations in one or more of the specialized operations' support disciplines
- In-depth knowledge of additional operational service areas with less complex rules and procedures
- Proven team management, mentoring and facilitation skills
- Strong interpersonal and organizational skills
WHO Competencies
Enhanced WHO Global Competency Model:
who-enhanced-competence.pdf
Teamwork
Respecting and promoting individual and cultural differences
Communication
Ensuring the effective use of resources
Moving forward in a changing environment
Creating an empowering and motivating environment
Use of Language Skills
Essential: Expert knowledge of English and local language.
Desirable: Knowledge of French or Chinese is desirable.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 1,025,043 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
- Staff members who have been separated as a result of the 2025 Prioritization and Realignment Process will be given special consideration.
- This vacancy notice may be used to fill other similar positions at the same grade level.
- Only candidates under serious consideration will be contacted.
- A written test and/or an asynchronous video assessment may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.
- The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.
- WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
- WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
- Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.
- An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- For information on WHO's operations please visit: http://www.who.int.
- WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
- The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
- Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
- This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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