PUBLIC INFORMATION OFFICER (SOCIAL MEDIA/MULTIMEDIA NEWS), P3

Org. Setting and Reporting

This position is located in the Media Outreach and Spokesperson’s Office of the Office of the High Commissioner for Human Rights (OHCHR), Geneva. The incumbent reports to the Chief of the Media Outreach and Spokesperson’s Office.

Responsibilities

Under the general supervision of the Chief of the Media Outreach and Spokesperson’s Office, the incumbent: - Develop and produce high-impact multimedia content for the OHCHR social media platforms. including Facebook, Twitter, LinkedIn, Google+, and possibly others, to inform and engage external audiences.- Exercise journalistic and political judgment to make timely editorial decisions on what should be published on OHCHR's social media platforms. - Plan and initiate strategic and proactive outreach activities through social media campaigns and collaboration with the UN-wide social media presence. - Actively identify and maintain relations and partnerships with key internal and external stakeholders that contribute to the development and implementation of OHCHR social media content. - Increase OHCHR's following and engagement on social media platforms and strengthen OHCHR's brand awareness among target audiences. - Promote in-house social media usage and engagement. - Monitor and evaluate the results and impact of OHCHR social media content. - Continuously monitor, analyse, and undertake social listening, identify trends and opportunities to engage on topical human rights issues, and advise management on appropriate action and responses. - Ensure a principled, data and audience-led approach to social media content creation. - Report on developments, trends, and attitudes regarding the sentiment of OHCHR and pertinent human rights issues. - Exercise journalistic and political judgment to make timely editorial decisions on what should go on OHCHR's social media platforms in different languages. - Contribute to OHCHR communications campaigns, especially for Human Rights Day, through social media initiatives and by incorporating social media elements in OHCHR's communications activities. - Represent OHCHR in the UN social media communicators' group and liaise with social media focal points in the UN system and beyond. - Provide guidance to public information officers and human rights officers on the effective use of social media to help achieve human rights objectives of the Office. - Provide advice to managers and senior officers on the strategic use of social media to strengthen OHCHR's human rights leadership and advocacy role. - Monitors and analyzes current events, public opinion, and press, identifies issues and trends, and advises management on appropriate action/responses. - Provide social media technical expertise, including delivering presentations, training, and capacity building

Competencies

PROFESSIONALISM: Ability to conceptualize, design and implement major international social media campaigns; Knowledge of social media and communications; Ability to identify issues, analyse them and participate in their resolution; Knowledge of human rights issues; Ability to conduct data collection and independent research and analysis using various methods including Internet sources; Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches. TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

Advanced university degree (Master's degree or equivalent) in communications, journalism, international relations, political science, public administration or related field. is required. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Not available.

Work Experience

A minimum of five years of progressively responsible experience in communications, public information, journalism, public relations, or related area is required. Experience managing various social media platforms is required. Experience in human rights at the international level, preferably in the United Nations system or similar international organizations, is desirable. Experience disseminating news on social media is desirable. Experience in monitoring, measuring and analyzing results on social media is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

Required Languages LanguageReadingWritingListeningSpeakingEnglishUN Level IIUN Level IIUN Level IIUN Level II Assessment Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview. Special Notice Extension of the appointment is subject to the extension of the mandate and/or availability of funds. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. 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