The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The Women’s Protection and Empowerment (WPE) Officer will be responsible for supervising and building the capacity of GBV Caseworkers and Community Mobilizers, ensuring the delivery of quality, survivor-centered GBV case management and group psychosocial support (PSS) activities for women and adolescent girls. The Officer will provide structured, regular supervision to GBV Caseworkers, including case consultation, coaching, and reflective practice sessions, to ensure adherence to GBV minimum standards, IRC program guidelines, and guiding principles. The Officer will actively coordinate referrals with health, legal, psychosocial, shelter, and other service providers, and will strengthen coordination mechanisms among partners and community actors to ensure GBV survivors and at-risk women and girls receive holistic, integrated support. He/she will also lead on GBV risk reduction activities and regularly liaise with IRC sectors, partner organizations, and community representatives to ensure WPE programming is responsive to the evolving needs of the affected population.
Major RESPONSIBILITIES:
Program Implementation
- Provide daily guidance and monitoring of caseworkers and PSS facilitators to ensure that individual case management and group MHPSS activities and services for women and adolescent girls are implemented in line with IRC’s program guidelines, workplans and according to WPE best practices, GBV minimum standards and guiding principles.
- Conduct daily support and supervision visits to individual case management and group MHPSS activities organized for women and adolescent girls,
- Ensure that WPE activities, meetings, referrals and documentation happen in a safe, timely and quality manner.
- Receive, triage, and follow up on referrals from other IRC sectors and external partners for
- WPE services; ensure that women and adolescent girls are promptly assessed and well-integrated into appropriate WPE activities and case management services.
- Ensure that women and adolescent girls, including GBV survivors, with specialized needs are referred safely and confidentially to relevant services (health, legal, psychosocial, shelter, livelihoods, etc.); track all referrals to confirm receipt, follow-up, and feedback, and resolve bottlenecks in referral pathways.
- Conduct and regularly update a comprehensive mapping of available GBV and multi-sectoral services in the area of operation, including health facilities, legal aid providers, safe spaces, shelter, WASH, livelihoods, and government services; maintain an up-to-date service directory and referral pathway document that is shared with and regularly used by GBV Caseworkers and Community Mobilizers.
- Assist in regular performance monitoring of partners to achieve the set project’s objectives.
Supervision and Development
- Directly supervise GBV Caseworkers and Community Mobilizers, providing structured individual and group supervision sessions, including case consultation, reflective practice, and coaching on GBV case management principles, survivor-centered approaches, and safety planning.
- Lead ongoing capacity building for GBV Caseworkers and Community Mobilizers, including on the-job training, mentoring, and facilitation of technical learning sessions covering GBV case management, psychosocial support methodologies, confidentiality, referral pathways, and documentation standards.
- Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
- As requested, assist in providing capacity building support for partners
Administration and Reporting
- Lead and coordinate all planning and reporting of WPE activities.
- Prepare and submit weekly activity work plans, reports and other required documents in a timely manner to agreed-upon deadlines; contribute to monthly reports.
- File and archive all important documents and correspondence related to WPE activities.
- Support the implementation of and adherence with the WPE work plan and MEAL plans.
Coordination and Representation
- Actively coordinate with staff from other IRC sectors, including women’s protection and empowerment (WPE), Health, WASH, supply Chaine, security, finance etc. in the field.
- Actively develop, coordinate, maintain and strengthen effective working relationships with partners.
- Actively develop and maintain effective working relationships with relevant local actors in the field, including community, non-governmental and governmental actors.
- Participate in relevant coordination meetings at the community level.
- Closely collaborate with organizations and partners working in implementation area.
- Establish and maintain functional referral coordination mechanisms with key service providers and stakeholders (health, legal, psychosocial, protection, shelter, and government actors), including regular coordination meetings, agreed referral protocols, and shared feedback loops to monitor referral outcomes and address gaps in service delivery.
Other
- Attend trainings organized by the IRC.
- Stay informed about the situation of women and adolescent girls, including GBV survivors, within the communities and surrounding areas.
- Consistently and proactively monitor the safety and security of field teams, promptly reporting concerns or incidents to IRC management and liaising with other external parties as required to maintain/enhance the security environment.
- Promote and adhere to the principles, objectives and code of conduct of the IRC.
- Act both professionally and personally in a manner that brings credit to the IRC and does not compromise its humanitarian mission.
- If necessary, provide translation and interpretation at meetings, training sessions and/or documents for a better understanding of all staff.
- Assist identifying new implementing partners and arrange meetings with partners to discuss their program implementation when necessary.
- Conduct any other task requested by his/her supervisor to enable and develop IRC programs.
QUALIFICATIONS
- Degree desired in Social Work, Psychology, Education, Human Rights, Social Science, Humanities or other related field.
- At least 2-3 years’ experience in implementing GBV programs, preferably in the field of psychosocial interventions, counseling and GBV risk reduction strategies for women and girls, including GBV survivors.
- Clear understanding of gender, human rights, and issues surrounding violence against women and girls.
- Knowledge, skills and experience in participatory methods of community development and mobilization
- Previous experience supervising and coordinating a team preferred.
- Previous experience in capacity building and mentoring preferred.
- Previous experience in emergency response preferred.
- Positive and professional attitude, including ability to lead and work well in a team setting.
- Demonstrated ability to liaise with partner organizations.
- Good organizational and planning skills.
- High degree of flexibility and strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
- Highly motivated, interested and eager to learn.
- Fluency in Arabic; good English skills.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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