Protection Officer (EPA)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview/Summary: This position is opened only for Myanmar National candidate.

The Protection Officer will be responsible for assessing referred cases against relevant criteria, responsibly disbursing cash and/or in-kind assistance, conducting referrals and/or coordinating provision of required additional services, and completing follow-up. The Protection Officer will receive technical supervision and support from the Snr Protection Case Management Specialist and will be supervised for operational matters on a day-to-day basis by the Snr Protection Manager (Rakhine) including in order to contribute to implementation of emergency responses. It is anticipated that the active caseload will not exceed 20 cases, with a relatively small proportion of those requiring comprehensive protection case management.

Major Responsibilities:

Management of Cases

• Identify and receive referrals regarding individuals and families (including carers) who have experienced sudden financial shock and are detected during registration, outreach and other activities.
• Conduct household visits and center-based interviews to assess the needs of individuals and families and assess their eligibility for emergency assistance (cash or in-kind).
• Provide information to individuals and families about their entitlements, including what services and which are available (including beyond the scope of services provided by IRC) and support access through quality referrals.
• Deliver focused psychosocial support and offer unfocussed psychosocial support activities at community level.
• When indicated, support beneficiary families through provision of comprehensive case management:
  • Work with identified individuals and families to develop and implement an action plan in accordance with their needs, capacities and goals.
  • Offer individuals and families’ choices and options, including seeking out alternatives when the services needed are not available, and actively involve individuals and/or families in decision making that will affect them.
  • Assess risk and support individuals and families to understand risks relevant to their situation.
  • Link individuals and families with support networks, and other community-based resources and other services providers as appropriate.
  • Directly coordinate provision of services by other service providers in accordance with needs in each case.
• Ensure appropriate monitoring, review and follow up of cases, including complete and updated documentation.
• Determine if and when it is appropriate to discontinue follow up to individuals and families (case closure).

Data management and reporting

• Manage, file and store data, ensuring the confidentiality of the information collected and the services provided.
• Provide updates about work planning as requested.
• Support the implementation of M&E tools and report on problems in the implementation of the program.
• Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management and reporting requirements.

Local-level coordination and representation

• Contribute to the maintenance of an up-to-date service mapping of the service providers operating in the area (coordinated by the Protection Information Officer or Assistant) and take proactive steps to remain informed about the available services.
• Receive cases referred from other agencies. Provide feedback about actions taken to other agencies, when necessary and appropriate in light of confidentiality requirements.
• Lobby on behalf of individuals and families to access services and support individuals and families to effectively represent their views, needs and capacities in all meetings affecting them.

Key Working Relationships:

Position Reports to : Protection Manager
Position directly supervises : N/A

Indirect Reporting:
Other Internal and/or external contacts:

Internal : Protection Monitors, Sr. Protection Information Officer, Sr. Protection Case Management Officer, Field Manager

External: CSOs, NGOs, INGOs and community leaders/ religious leaders in the specified area of coverage.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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