Protection Officer (CSP) Palestine Gaza

Rights Respected, People Protected

The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in 40 countries, where we help save lives, rebuild futures and promote the rights of people who are displaced. We deliver high-quality aid where needs are greatest, in both new and protracted crises.

NRC in Palestine

In Palestine, NRC provides humanitarian assistance and promotes respect for international law in one of the longest-running displacement crises in modern history. In the West Bank, including East Jerusalem, and Gaza, NRC’s work includes emergency preparedness and response, education, ICLA, protection, shelter, and WASH.

The Norwegian Refugee Council (NRC) is a global humanitarian organization helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organization recognized for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

The Protection Officer (CSP) will support the implementation of NRC’s Civilian Self-Protection programme in Gaza in line with NRC Protection from Violence standards, guidelines, and tools.

The role involves working directly with affected communities to conduct participatory assessments, identify protection risks and barriers to services, facilitate CSP trainings, and support the development and implementation of community action plans. The Protection Officer will also contribute to psychosocial support and referrals when needed, maintain accurate and confidential programme documentation, and regularly report on activities, achievements, and challenges.

The position requires close coordination with community structures, local leaders, service providers, partner organizations, and other relevant stakeholders. The Protection Officer will also participate in protection assessments, field visits, mapping exercises, emergency response activities, and ongoing monitoring of safety and security conditions in the field.

Responsibilities

The purpose of a Protection Officer (CSP) position is to carry out implementation of NRC Civilian Self-Protection (CSP) programme.

Generic responsibilities

1. Ensure compliance with NRC policies, guidelines and standards.
2. Ensure compliance with Protection from Violence Core Competency (CC) strategy, tools, handbooks, guidelines and standards.
3. Protection from Violence specific responsibility for implementation of technical activities of CC project(s).
4. Protection from Violence specific technical responsibility for project documentation of technical activities of CC project(s).
5. Provide specific technical analysis and feedback to NRC representatives in coordination forums.
6. Assess, promote and document ideas for technical improvement and further programme development options.
7. Ensure that projects target project participants most in need and explore and assess new and better ways to assist.
8. Promote the rights of affected populations in line with the advocacy strategy.
9. Contribute to implementation of Safe and Inclusive Programming Minimum Standards across your area of work

Specific responsibilities

• Carry out CSP activities and strategy in line with NRC guidelines and tools, including conducting assessment, facilitating the core CSP training, following up on and facilitating community action plans. This includes provision of psychosocial support and referrals, as needed.
• Report internally to the Protection Coordinator (CSP) daily, weekly and monthly workplan, achievements and challenges.
• Maintain CSP files with accuracy and confidentiality, including regularly updating community databases and other relevant protection information management tools.
• Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers.
• Prepare procurement or payment requests for material assistance in-line with case plans and ensure project documents are collected and saved offline and online using Office 365, OneDrive and SharePoint in line with project agreements.
• Participate in mapping exercises and assessments aimed at identifying protection risks, locations, and needs of vulnerable populations by using participatory data collection tools and methodologies.
• Identify barriers to access services, document and report on them.

Other

• Consistently and proactively monitor/assess the safety and security in the field; promptly reporting concerns or incidents to the Protection PM and Coordinator and liaising with external parties as required to maintain/enhance the security environment.
• Participate in needs assessments, field support visit and emergency response efforts, as needed.
• Undertake any other reasonable task assigned by management.

Qualifications

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• At least two years of professional experience in the humanitarian sector with international organizations.
• At least two years' experience implementing social work, community engagement, human rights, or related degree preferred, knowledge of human rights and protection.
• Good interpersonal and problem-solving skills, creativity, and flexibility.
• Good ability to organize work, meet deadlines, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
• Level of knowledge and practice with Word, Excel, Outlook, etc. Required.
• Advanced level of Arabic, both written and verbal; English is an added advantage.

Context/ Specific skills, knowledge and experience:

• Strong understanding of basic counselling and psychosocial support concepts; previous training in these areas strongly preferred
• Understands rights and protection issues of target populations; experience working with affected populations is an advantage.
• Contract duration: 3 months (With the possibility of extension subject to budget availability)
• Working hours: 38 hours/week, Sun-Thu (5 days per week)
• Salary/benefits: According to NRC’s salary scale and terms and conditions
• Duty station: Gaza (open to Gaza strip residents only)
• Start Date: ASAP

Additional Information:

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Gaza,

This position is Grade (05) Step (01). Salary & Benefits are based on Gaza Duty Station.

Reports to: Protection Coordinator

Recruiter: Reham Khalaf

Contract Duration: 3 months contract.

Recruitment is being done on a rolling basis so please send in your application at the soonest opportunity, the recruitment will be closed once filled.

Internal candidates: to apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.

We receive many applications for each vacant position, so only shortlisted candidates will be contacted.

Only applications received through the system will be considered. If you face any issues, please send an email to recruitment.gaza@nrc.no with a screenshot of the problem.

For more information about NRC's work in Palestine, please check:https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.