Protection of Family Links Field Officer - Odesa - 810505

WHAT WE DO

The International Committee of the Red Cross (ICRC) is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 100 countries and has 18,000 staff worldwide. In 2014, the ICRC expanded its presence in Ukraine. Over 900 team members work across the county in various professional fields.

ABOUT THE JOB

The ICRC Protection Unit is seeking a skilled and dedicated Protection of Family Links Field Officer (PFL Field Officer) to join our team in Odesa. In this role, you will be responsible for implementing and monitoring ICRC PFL activities in Odesa`s area of responsibility. The PFL Field Officer will handle tracing inquiries from families of missing persons, gather and process tracing requests, conduct tracing activities to search for missing persons, and ensure timely follow-up of the missing cases and family enquirers under his/her responsibility. Additionally, you will support multidisciplinary assessments of the needs of families of missing persons and assist in providing appropriate responses.

As a key member of the team, the PFL Field Officer in Odesa will also be expected to raise awareness about the ICRC’s role and procedures related to the Missing file during meetings with the families of the missing or authorities involved in the case.

YOUR TASKS AND RESPONSIBILITIES

• Develop and maintain contacts with the families of missing and captured persons
• Collect new tracing enquiries and regularly follow-up on existing enquiries
• Keep families informed of any developments or news in their case
• Ensure proper documentation and data management
• Understand and analyze the existing cases to inform the ICRC’s actions in favor of the families
• Organize and conduct awareness raising sessions with families of missing persons and authorities to disseminate information about ICRC PFL action, and orient families in the search process
• Proactively understand the needs of families of missing individually or more collectively (trends), beyond the right to know: mental health needs, legal and administrative needs, etc., through the organization of focus groups discussions with families of missing
• Proactively identify referrals to other ICRC departments
• Actively map and assess available external services for families of missing, in the area of responsibility, and promote the internal and external services available among families of Missing
• Support families’ gathering in Odesa area of responsibility and together with the team, maintain regular contact with families’ associations

WHAT WE OFFER YOU

• A great team to work with and an organization where you have an impact
• Employment contract according to Ukrainian labor law with flexible working arrangements
• Competitive salary between UAH 60 000 and 88 000 (gross) before taxation
• Medical insurance for you and your depending family members
• Comprehensive onboarding and learning opportunities
• 20 days of annual paid leave
• Convenient office location in the city center

The ICRC is an equal-opportunity employer that prioritizes staff safety and security.

We are committed to diversity and inclusion within our workforce and encourage qualified female and male candidates of all backgrounds, including candidates with disabilities, to apply for the position. We also value our employees' professional growth and offer a supportive and inclusive work environment.

For more information, visit the website http://www.icrc.org/.

ABOUT YOU

To be successful as PFL Field Officer in the Protection Unit, you should possess the following qualifications and experiences and have the following characteristics:

• Ukrainian citizenship or permanent residence permit in Ukraine
• University degree or relevant professional experience
• Typically, 3-5 years of experience in the field of social, political, or economic sciences or similar
• Experience with the ICRC or another humanitarian agency an asset
• Professional fluency (written and spoken) in English and Ukrainian
• Computer literacy
• Self-motivated with a strong commitment to teamwork and humanitarian principles
• Flexible, enthusiastic, and willing to learn
• Ability to work independently, as well as effectively under supervision
• Ability to organize and prioritize multiple tasks
• Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment

INTERESTED? YES? THEN APPLY!

To apply, please complete and submit the compulsory ICRC application form. Kindly note that your application will only be considered if it is submitted through the HRspace recruitment module.

To apply on the platform, please locate the "Apply now" button in the top right-hand corner of the vacancy announcement and complete the application form.

Your candidacy will be considered only once you have completed the ICRC application form and uploaded your English CV.

Application deadline: 26 June 2026

Only candidates meeting the abovementioned criteria will be contacted to move forward in the recruitment process.

The ICRC reserves the right to re-issue the vacancy, cancel the recruitment process, offer a position at a lower grade, with an adjusted job description or different duration, or recruit a candidate who matches the required profile before the deadline.