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Last checked: 5 hours ago
Closing date: TBD
Country: Global
Duty station: Maiduguri, Borno
Contract type: Full-Time
Grade: Not specified
Applicant eligibility: Not explicit in source
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Location: Maiduguri, Nigeria
Position Status: Full-time
Risk Level: ☐ Level 3 ☐Level 2 ☐Level 1
(Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability.
Level 2: Some contact with participants; unplanned non-direct contact with children.
Level 1: Likely to have no contact with participants or sensitive data)
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
The Program Summary
Mercy Corps Nigeria implements a diverse portfolio of humanitarian and resilience programs addressing the needs of vulnerable populations affected by conflict, displacement, food insecurity and climate-related shocks. Mercy Corps’ work spans multiple sectors including food security, water security, livelihoods, governance, and peacebuilding.
The humanitarian portfolio focuses on delivering timely and effective emergency response and early recovery programming while building pathways toward resilience and sustainable recovery for crisis-affected communities.
The Position:
The Programs Director - OCHA provides strategic leadership and oversight of Mercy Corps Nigeria’s humanitarian programming portfolio. The role is responsible for driving the expansion and quality of humanitarian interventions across the country, ensuring timely, effective, and principled response to crises affecting vulnerable populations.
Working closely with the Country Director and senior leadership team, the Programs Director will guide strategic positioning for humanitarian funding opportunities, strengthen donor engagement with key humanitarian donors, and ensure Mercy Corps maintains a strong reputation for delivering high-impact humanitarian programs.
The position will also lead efforts to capture and showcase Mercy Corps’ learning, innovation and impact in humanitarian programming, strengthening evidence generation and thought leadership within the humanitarian sector.
Essential Responsibilities
STRATEGY AND PLANNING
HUMANITARIAN DONOR ENGAGEMENT & RESOURCE MOBILIZATION
PROGRAM MANAGEMENT & QUALITY
Finance & Compliance Management
KNOWLEDGE MANAGEMENT & THOUGHT LEADERSHIP
REPRESENTATION & COORDINATION
TEAM MANAGEMENT
SAFEGUARDING RESPONSIBILITIES
Supervisory Responsibility
Senior Program Manager, Emergency Response start-up manager, PaQ Director, WASH Technical Advisor.
Accountability
Reports Directly To: Country Director
Works Directly With: Senior Management Team, Human Resources Department, Operations, Finance, Regional Technical Advisors, Global Humanitarian Teams, and External Partners.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Success Factors
The successful candidate will demonstrate strong strategic leadership in complex humanitarian environments and the ability to anticipate emerging crises and position Mercy Corps for effective response. The role requires a collaborative and solutions-oriented leader who can build strong partnerships with donors, government, and humanitarian actors while supporting high-performing teams. Strong communication, diplomacy, and decision-making skills are essential for success.
Living Conditions / Environmental Conditions
This is an unaccompanied position based in Maiduguri, Borno State. The position holder will reside in shared staff housing in accordance with Mercy Corps policies. Living conditions are basic but functional, with access to essential amenities, health services (including medical evacuation options), internet, and mobile connectivity.
Maiduguri is a high-risk operational environment. Travel to operational areas is required and is conducted primarily via UNHAS scheduled flights in line with security protocols. All movements are closely coordinated and monitored by the country security team, and strict adherence to security procedures is mandatory.
Mercy Corps team members represent the agency both during and outside of work hours and are expected to conduct themselves professionally, respecting local laws, customs, and Mercy Corps policies always. Mercy Corps is committed to fostering a diverse and inclusive workplace and is an Equal Opportunity Employer.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).
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