Programme Coordinator (Community Engagement and Accountability) (P)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

Under the overall supervision of the Deputy Chief of Mission for Operations in Afghanistan and the direct supervision of the Head of Programmes and Operations, the Programme Coordinator (Community Engagement and Accountability) will lead the mission’s community level engagement and accountability initiatives. This role involves informing area-based, multisectoral interventions and providing technical support and capacity development for community engagement processes across the mission.

Working closely with the Safeguarding unit and Programme Coordinators, the successful candidate will play a key role in promoting accountability to affected populations. These efforts are aimed at enhancing the resilience of these communities and supporting humanitarian and recovery operations. Additionally, the Programme Coordinator (Community Engagement and Accountability) will help shape a responsive and community-oriented approach to multi sector interventions that address the needs of communities affected by forced migration, displacement, and irregular mobility patterns

Responsibilities

1. Oversee the management of the Community Engagement and Accountability unit in coordination with the Head of Programmes and Operations,, including all operational budget and administrative aspects of the programme.
2. Ensure the effective coordination and implementation of Community Engagement activities, including the development of Community Action Plans and the integration of Community Engagement and Accountability approaches across all IOM Afghanistan programming.

Community-Based Programming

3. Ascertain the community-based programming needs of IOM Afghanistan’s programmatic units and substantively contribute to the development of a mission-wide strategy for mainstreaming (i) community assessment; (ii) community-based planning (CBP) in line with IOM’s global CBP manual; (iii) community-led project implementation; and (iv) community-based monitoring and evaluation across the humanitarian-development-peacebuilding nexus.
4. Support mission-wide programming with training and technical guidance on community mobilization, stakeholder coordination, and sensitization efforts to facilitate initial community engagement, ensuring the integration of voices and needs of the targeted.
5. Design and implement context specific community engagement strategy, leveraging evidence-based practices and local considerations in Afghanistan.
6. Develop and refine tools and methodologies related to social cohesion, climate action, accountability to affected populations (AAP), gender mainstreaming, ensuring inclusive participation, particularly women, youth, minorities, and vulnerable groups.
7. Contribute to the development of District Profiles in coordination with DTM and RSU, analyzing the governance, economic and spatial dynamics to inform area-based approach to humanitarian and recovery assistance.
8. Support the implementation of community identified and prioritized solutions that strengthen resilience and reintegration, ensuring gender-sensitive context analysis and inclusive approaches.
9. Engage communities, local authorities, civil society, and other partners in the recovery planning process, including the identification of appropriate modalities for implementation, to help ensure ownership of the process and facilitation of dialogue between authorities and communities.

Accountability to Affected Populations

10. Develop and implement IOM Afghanistan’s Accountability mainstreaming strategy in line with IOM country, regional and global strategic frameworks.
11. Build and maintain effective communication mechanisms across the Mission and with partners to ensure AAP concerns are identified, communicated, and addressed.
12. Lead and coordinate quality, timely and effective accountability mainstreaming measures tailored to the needs of the affected population, including closing the feedback loop, and ensuring that all operational responses in all programmatic areas involve a robust AAP mechanism.
13. Closely coordinate and support the Safeguarding Unit in preventing and responding to misconducts through enhancing awareness and communication on prohibited conducts, addressing questions and concerns raised these matters within the Mission.
14. Undertake travel duties as necessary.
15. Perform any other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Master’s degree in Social or Political Science, International Development, International Law or a related field from an accredited academic institution with five years of relevant professional experience; or
• University degree in the above fields with seven years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Minimum of five years relevant experience in providing substantive technical input and conducting capacity development in community assessment and engagement processes;
• Demonstrated experience coordinating with other actors working in the fields of sustainable reintegration, resilience, social cohesion and provision of basic services, as well as local authorities and relevant directorates to facilitate the project implementation;
• Demonstrated work experience in establishing and maintaining Community Feedback Mechanism or Accountability mechanism in operations;
• Experience working on multi-sectoral projects across the humanitarian-development-peacebuilding nexus is considered advantageous;
• Experience with the United Nations (UN) system and/or International Non-Governmental Organizations (INGOs) and an understanding of the rules and regulations of international Organizations;
• Experience in area-based response in humanitarian and development settings; and,
• Experience working in Afghanistan or a similar context highly beneficial.

Skills

• Familiarity with community participatory processes and the provision of assistance to migrants, refugees, and/or people with specific needs;
• Awareness raising, negotiating and influencing skills in humanitarian and development settings;
• Excellent computer skills, especially in MS Office applications such as MS Word, MS Excel;
• Demonstrated ability to work with minimal supervision and demonstrate high level of initiative, perseverance and professional commitment to achieve high-quality results;
• Outstanding written, editorial, and verbal communication skills; and,
• Strong supervisory and organizational skills.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable.

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) Dari and/or Pashto is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies