Program Manager

Job Summary:

Position Title: Program Manager

Reports to: STRIDES Project Director

Location: Lusaka, Zambia.

FHI 360 is a nonprofit human development organization dedicated to improving lives in a long - lasting way by advancing integrated, locally driven solutions. Our staff includes experts in health, public health threats, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication, and social marketing - creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 50 countries including Zambia and all U.S. states and territories.

Job Summary:

The STRengthening Infectious Disease DEtection Systems (STRIDES) Zambia Program Manager will provide program management support and coordination to the Project Director and other team members to ensure that the various aspects of the STRIDES activity in Zambia stay on schedule and within budget. This includes project planning, execution, monitoring, and tracking of contractual deliverables, reporting and streamlining communications, identifying and resolving project issues, implementing improvement plans, and ensuring adherence to project scopes, budget, and other contractual requirements. S/He will coordinate the efforts of team members and other stakeholders to deliver results according to plan and collaborate with other actors to integrate work plans, budgets, and multi-sector interventions, which are essential for the success and sustainability of the project.

S/He will ensure compliance with internal and external regulations, evaluate the project's progress regularly, monitor the progress of subcontractors toward deliverables and provide capacity-building support in project and operations management as needed.

Accountabilities:

Project Management:

• Provides management support for the implementation of STRIDES project throughout the project’s lifecycle.
• Supports and manages capacity strengthening of project staff in coordinating, managing, and implementing project activities, for delivery of quality services.
• Facilitate the development of and deliver a project management plan encompassing all the details of STRIDES activity to the team members.
• Provide guidance and monitoring for project staff, ensuring clarity over project plans and priorities, and encouraging effective teamwork.
• Identifies partnerships, opportunities, and information to present to STRIDES Zambia management to help achieve project goals.
• Develops best practices and tools for project execution and management.
• Reviews the project schedule with senior management and all other staff that will be affected by project activities; revises the schedule as required and in line with donor expectations.
• Develops and delivers project plans, documentation, training, presentations and budget proposals to management and staff.
• Identifies and facilitates resolution of project issues and implements improvement plans to ensure the project stays on schedule and within budget.
• Evaluates the progress of the project regularly.
• Supports reviews of project’s staffing plan and the development of project teams to ensure compliance with policies and procedures. Supports staff improvement plans as needed.
• Identifies, builds, develops, and grows partnerships, opportunities, and information to present to management to help achieve strategic goals of the company.
• Monitors the progress of subcontractors’ deliverables and provides capacity-strengthening support in project management as needed.
• Ensures that all project team receives appropriate orientation to the organization and the project.
• Performs other duties as assigned.

Project Administration:

• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of STRIDES project.
• Determine the resources (time, money, equipment, etc.) required to complete the project.
• Develop a schedule for project completion that effectively allocates the resources to the activities.
• Build and implement or socialize the best practices for performing all tasks.
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.

Applied Knowledge & Skills:

• Experience working on and managing USG-funded contract awards
• Works independently and with other agencies to build local community acceptance.
• Comprehensive knowledge of concepts, practices, and procedures with project management, process development and execution.
• Strong knowledge of project management software and other technologies.
• Strong negotiator and problem solver.
• Excellent oral and written communication skills.
• Demonstrated project and personnel management skills.
• Ability to influence, motivate, and collaborate with others.
• Ability to adapt and resolve problems/issues to bring project to completion.
• Creating and Managing Systems and Processes.
• Recognizes the need for standardization and balances client and organization needs in systems design.
• Anticipates the effects of process change on people while optimizing task efficiency and

simplicity.

Problem Solving & Impact:

• Decisions and actions have serious implications with delays in project schedules and operations and may affect overall business activities.
• Problems are complex and require analysis of situations and data with evaluation of a range of factors.
• Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.

Supervision Given/Received:

• Manages staff and external project members to achieve goals and vision of project from initiation to completion.
• Coordinates project plans, budgets, training, and resources with management to achieve strategic goals.
• Reports to the Project Director.

Education: **

• Bachelor's degree or its international equivalent in Health, Nutrition, International Development, Social Science or a related field.
• A Master's degree in management studies, public health or a related field preferred.
• Project Management (PM) Certification preferred.

Experience: **

• Typically requires a minimum of 8+ years of relevant experience with projects management principles and practices, 2+ years of line management experience required.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• Previous experience working on global health projects including USG funded programs.
• International or domestic (US) program development or project management preferred.
• Prior work experience in Global Health Security and other key health areas such as immunization, malaria and nutrition, desirable.

The last day of receiving applications will be 14 June 2026.

The expected hiring salary range for this role is ZMW 400,000 - 600,000 for annual gross salary (basic and allowances). When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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