Program Manager, EpiC and STRIDES

This position will be open to applicants until 11:59pm EDT on Thursday, June 18.

Project Description:

The STRengthening Infectious disease DEtection Systems (STRIDES) activity (2024 - 2029) is a global project funded by the U.S. Department of State which addresses the United States Government's global health security priorities. STRIDES supports partner country governments in halting outbreaks before they spread, strengthening disease surveillance, laboratory networks, and reporting systems so countries can effectively prevent, detect and respond to emerging infectious diseases with the potential for outbreak.

The Meeting Targets and Maintaining Epidemic Control (EpiC) project is a global effort funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Government that provides strategic technical assistance and direct service delivery to achieve HIV epidemic control among at-risk populations; strengthens global health security, including outbreak response; improves maternal and child health, addresses malaria; and supports nutrition.

Job Summary:

FHI 360's Health Programs team is recruiting a Program Manager (PM) to provide program management oversight to a portfolio of 3 - 5 countries implementing both STRIDES and EpiC activities. The PM will serve as the main HQ point of contact on assigned country programs, supervise program staff in-country and be responsible for ensuring successful start-up, implementation and close-out in conjunction with in-country teams and other FHI 360 departments.

The PM will lead project start-up, workplan and budget development (in collaboration with technical and finance staff), subaward development and review, compliance and programmatic monitoring and close-out. They will liaise with project offices related to program management and execution; ensure compliance with internal and external regulations; ensure completion of program while adhering to budget, scope, and schedule requirements. They will prepare and review presentations and support other related program objectives and deliverables. They will supervise EpiC and/or STRIDES Country-level Project Directors as assigned. This PM position is expected to support EpiC and STRIDES activities in 3 - 5 countries in the Latin America and Caribbean region. Portfolio assignments may be adjusted based on funding level, needs and other project priorities. Professional proficiency or fluency in Spanish is a requirement.

This position is open for remote work within the U.S.

Accountabilities:

Project Management:

• Manages and oversees the development of projects from initiation to completion.

• Manages capacity building project staff in coordinating and managing the implementation of project activities, delivering quality and accountability.
• Develops and delivers a project management plan encompassing all the details of a project to the team members.
• Provides guidance and monitoring for project staff, ensuring clarity over project plans and priorities, and encouraging effective teamwork.
• Defines project scope, goals, and deliverables that support business goals and strategic vision of management.
• Develops and delivers project workplans, documentation, training, presentations and budget proposals to management and staff.
• Identifies and resolves project issues and implements improvement plans to ensure the project stays on schedule and within budget.

• Evaluates the progress of the project on a regular basis.
• Builds, develops, and grows partnerships vital to the success of the project.
• Manages the operational and tactical aspects of multiple projects in a matrix environment. Oversees country workplans with focus on minimizing risk across multiple projects, monitors budgets, and scope to ensure successful execution of project(s) deliverables and completion of project(s).
• Manages the development of project teams to ensure compliance with policies and procedures; also, to develop and implement process improvement plans.
• Identifies partnerships, opportunities, and information to present to management to help achieve strategic goals of the company.
• Keeps abreast of the latest strategies, tools and terminologies used in project management worldwide to adopt and increase productivity.
• Performs other duties as assigned.

Project Administration:

• Establishes a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.
• Determines the resources (time, money, equipment, etc.) required to complete the project. Develops a schedule for project completion that effectively allocates the resources to the activities.
• Builds and implements the best practices for performing all tasks.
• Reviews the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.
• Determines the objectives and measures upon which the project will be evaluated at its completion.
• Executes the project according to the project plan.
• Authors reports on the project for management and for funders. Communicate with funders as outlined in funding agreements. Develops best practices and tools for project execution and management.

Financial Management:

• Monitors and approves all budgeted project expenditures.
• Monitors cash flow projections and report actual cash flow and variance to senior management on a regular basis (monthly/bimonthly)
• Manages all project funds according to established accounting policies and procedures.
• Ensures that all financial records for the project are up to date.
• Prepares financial reports and supporting documentation for funders as outlined in funding agreement.

Personnel Management:

• Coaches, mentors, and manages project team to ensure quality, efficiency and compliance with project and company standards/policies.
• Provides guidance and monitoring for project staff, ensuring clarity over project plans and priorities, and encouraging effective teamwork.
• Manages the development of project teams to ensure compliance with policies and procedures; also, to develop and implement process improvement plans.
• Develops tools and techniques for delegating tasks according to the skills of every team member and also to evaluate the performance of all team members.
• Ensures that all project personnel receive an appropriate orientation to the organization and the project.

Applied Knowledge & Skills:

• Works independently and with other agencies to build local community acceptance. Comprehensive knowledge of concepts, practices, and procedures with project management, process development and execution.
• Strong knowledge of project management software and other technologies. Strong negotiator and problem solver.
• Excellent oral and written communication skills. Demonstrated project and personnel management skills. Ability to influence, motivate, and collaborate with others.
• Ability to adapt and resolve problems/issues to bring project to completion. Creating and Managing Systems and Processes.
• Recognizes the need for standardization and balances client and organization needs in systems design.
• Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

Problem Solving & Impact:

• Decisions and actions have serious implications with delays in project schedules and operations and may affect overall business activities.
• Problems are complex and require analysis of situations and data with evaluation of a range of factors.
• Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.

Supervision Given/Received:

• Manages staff and external project members to achieve goals and vision of project from initiation to completion.
• Coordinates project plans, budgets, training, and resources with management to achieve strategic goals.
• Typically reports to a Director.

Education:

• Bachelor's Degree or its International Equivalent in Health, Nutrition, International Development, Social Science or a Related Field. Masters preferred.
• Project Management (PM) Certification preferred.

Experience

• 8+ years of relevant experience with project management principles and practices, 2+ years of line management experience required.
• Experience supervising senior level staff required.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• Prior experience starting up new programs internationally preferred.
• Previous experience working on global health projects including USG and PEPFAR supported programs preferred.
• Professional proficiency in Spanish required; fluency preferred.
• International or domestic (US) program development or project management preferred.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs.

Technology to be Used:

• Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

The expected US-based hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US-Based Hiring Salary Range: USD $90,000 - $110,000 annually

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

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