Program Assistant

Program Assistant

Job #: req37721 Organization: World Bank Sector: Administration/Office Support Grade: GC Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 7/31/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org

Global Corporate Solutions

Reporting to the Managing Director and World Bank Group Chief Administrative Officer, Global Corporate Solutions (GCS) brings together the functions of Corporate Security, Corporate Real Estate, and Corporate Services.

About the Unit

GCS Corporate Services (GCSCS) is structured into three main units: (i) Travel and Client Services (GCSTC), (ii) Business Services (GCSBA), (iii) Innovation and Client Solutions (GCSIS), and (iv) Global Business Centers. Within GCSIS, the Integrated Business Solutions team (GCSIB) works with World Bank Group staff to enable the delivery of GCS’ Business Services offerings (e.g. Design, Editorial Production, Interactive Media, Printing, Publications, and Translation and Interpretation) through project management, project coordination, and vendor management.

Duties and Accountabilities

Under the supervision of the Senior Manager for Corporate Services, the Program Assistant will be part of the GCS Corporate Services Front Office team and will provide a broad range of administrative and operational support to the Senior Manager and the rest of the management team for Corporate Services. The Program Assistant will also work closely with the Senior Program Officer in the Front Office who oversees front office operations.

Key responsibilities include, but are not limited to, the following:

• Provide high-quality administrative and logistical support to the management team for Corporate Services

• Discreetly handle sensitive and confidential correspondence and information; screen, track, prioritize, and appropriately channel inquiries and requests

• Manage and maintain complex calendars, including scheduling, prioritization, and resolution of conflicts and competing demands

• Assist in preparing briefing materials for missions and meetings, including compiling inputs, formatting documents, and coordinating clearances; support travel logistics such as flight and hotel arrangements, and manage post-trip administrative requirements including documentation, expense processing, and follow-ups

• Coordinate and support the planning and execution of departmental meetings, townhalls, and other events, including logistics such as room bookings, virtual connections, and catering

• Monitor, track, file, and archive correspondence and documents using Bank systems and shared platforms

• Ensure quality control of documents and materials, in line with Bank policies and guidelines

• Support administrative processes and transactions using relevant corporate systems (e.g., travel requests, purchasing, and other administrative platforms)

• Serve as a coordination point within the Front Office, working closely with the Senior Program Officer to support smooth day-to-day operations

• Perform other administrative and ad hoc duties as required

Selection Criteria

Attention : Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines

• A high school diploma with 7 years of experience, or an equivalent combination of education and experience

• Strong administrative and organizational skills, with attention to detail and ability to manage multiple priorities

• Proven ability to manage complex calendars and coordinate across multiple stakeholders

• Demonstrated ability to handle sensitive information with discretion and professionalism

• Excellent written and verbal English communication skills, including drafting and editing correspondence and documents

• Advanced knowledge of standard software tools (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)

• Strong time management and ability to work independently under pressure while coordinating with a broader team

• Ability to adapt to changing priorities and provide responsive support in a dynamic front office environment

• Strong interpersonal skills and ability to work effectively with diverse stakeholders

• Proactive, reliable, and resourceful, with a client-oriented mindset and strong work ethic

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.