PAHO Consultant - Surveillance, DHIS2, Excel and other Analytics Trainings

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

Contractual Agreement:

Non-Staff - International PAHO Consultant

Job Posting:

March 3, 2026

Closing Date:

March 11, 2026, 11:59 PM Eastern Time

Primary Location:

Off Site

Organization:

ECC Office of the Eastern Caribbean Countries

Schedule:

Full time

PURPOSE OF CONSULTANCY

This requisition is for a consultancy at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO).

• Provide a short description of the objective of the office/department here.

• Provide a description of the purpose of the consultancy here.

DESCRIPTION OF DUTIES:

Terms of Reference

Consultant for support in Surveillance, DHIS2, Excel and other Analytics Trainings

Background

The COVID-19 pandemic highlighted critical gaps in health information systems, workforce capacity, and the effective use of digital tools to support public health surveillance and response. In the Eastern Caribbean (ECC), strengthening surveillance systems and analytic capacity aligned with the International Health Regulations (IHR, 2005), particularly capacity 5, remains essential to improving preparedness for public health threats, including epidemic-prone diseases and emerging risks such as antimicrobial resistance (AMR).

In response, the PAHO Office for Barbados and the ECC has supported countries in transitioning from paper-based and fragmented digital processes to more efficient, standardized surveillance systems. This has included the operational use of DHIS2 for indicator- and event-based surveillance, focusing on priority conditions such as dengue and influenza, alongside the development of standard operating procedures (SOPs) to guide surveillance and reporting. While important progress has been made, continued technical support is required to support implementation of these SOPs, strengthen reporting workflows, improve data quality, and expand the use of DHIS2 modules across countries.

In parallel, Google Sheets and Google Looker Studio have been used to automate routine surveillance bulletins and analytic outputs, improving the timeliness and use of surveillance data for decision-making. Through the Pandemic Fund project, PAHO is supporting ECC countries to build sustainable capacity in surveillance, data analytics, and digital health, including preparatory work toward further AMR surveillance strengthening.

A consultant is required to provide hands-on training and technical support to Ministries of Health and partners across ECC countries, ensuring effective implementation of surveillance SOPs, strengthened indicator- and event-based surveillance, and alignment with regional and IHR priorities.

Technical Guidance: Dr. Prabhjot Singh - Advisor, Health Surveillance, Disease Prevention and Control

Objectives: The overall objective of this consultancy is to provide hands-on training and support to strengthen capacity in ECC countries for surveillance, data management and health information systems. Specific objectives are to:

• To support the operationalization and expansion of event-based surveillance (EBS) across ECC countries through implementation of SOPs, DHIS2 configuration, and targeted trainings.
• To strengthen syndromic and indicator-based surveillance (IBS) systems by expanding coverage to additional countries, improving data quality, and enhancing routine reporting and analytics.
• To support confirmed case surveillance for priority diseases (including dengue, influenza, other epidemic-prone conditions and diseases targeted for elimination) through SOP adaptation, DHIS2 use, case investigation training, and analytic outputs.
• To build capacity in digital health and data analytics, including the use of DHIS2, Excel, Google Sheets, Looker Studio, and artificial intelligence (AI) to support surveillance and outbreak preparedness.
• To support preparatory work for One Health and AMR surveillance, including development and implementation of SOPs, data flow processes, and analytic frameworks.
• To ensure consistent implementation of surveillance SOPs, monitoring of progress, and documentation of outcomes to support sustainability and regional learning under the Pandemic Fund project.

Scope of Services: The consultant under the guidance of the Advisor for Health Surveillance and Disease Prevention, Control, is expected to:

• Develop training agendas, materials, and exercises in DHIS2, Excel/Google Sheets, Google Looker Studio and AI.
• Deliver training (in-person and virtual) across ECC countries.
• Provide hands-on support during training workshops.
• Conduct post-training follow-up and provide documentation of outcomes.
• Prepare reports for Pandemic Find project related activities and assist in revision of plans.

Qualifications and Skills Required

Qualifications and experience - Essential:

• A minimum of a bachelor’s degree in medicine, nursing or other allied health sciences is required.
• Atleast 2 years of experience in public health surveillance and/or use of health information systems.
• Fluency in English.
• The consultant must be willing to travel to ECC Countries.
• Previous experience in DHIS2, including system configuration, module development, and troubleshooting.
• Strong computer literacy, including Microsoft Office applications with advanced use of Microsoft Excel for data management and analysis.
• Previous experience using Excel, Google Sheets, and Google Looker Studio for surveillance reporting and analytics.

Desirable

• A master’s degree in public health or Epidemiology is preferred.
• Fluency in Spanish/French would be desirable
• Experience of previous work in the Caribbean region, especially in an ECC country, is desirable.
• Experience in Geographic Information Systems (GIS) applied to public health or surveillance activities is desirable.

Skills

• Excellent oral and written communication skills.
• Strong computer literacy, including Microsoft Office applications
• Ability to apply GIS tools for mapping and spatial analysis of health data.
• Strong interpersonal skills and ability to work effectively in multidisciplinary teams.
• Ability to work independently while coordinating closely with technical and country teams.

Core Values:

• Respect for Diversity
• Integrity
• Professionalism
• Respect for confidentiality

Core Competencies:

• Practice gender sensitivity and equality
• Be able to take initiative and apply creative problem-solving strategies
• Be dependable and reliable
• Be adaptable/flexible
• Maintain self-control and accountability
• Effective oral and written communication

Consultant responsibilities

• Carry out discussions with countries regarding surveillance and digital transformation agendas once introduced by PAHO/WHO Advisors.
• Identify areas in MOH that would need support from PAHO/WHO and relate it to the PAHO/WHO Advisors.

PAHO’s responsibilities, PAHO will:

• Provide technical supervision and guidance.
• Arrange introductory meetings with country counterparts.
• Arrange logistics for travel and training.
• Review and approve the documents and provide feedback to the consultant in a timely manner.

Timeframe: The consultancy will be conducted from 1 April 2026 to 31 October 2027

Location: Remotely with travel to Barbados & ECC countries.

Travel: The consultant will undertake ad hoc travel to ECC countries as required. In the event that travel is undertaken, as is customary for official travel the Consultant must complete a Spend Authorization prior to each travel segment and a corresponding expense report, after each travel segment has been completed.

Activity Coordination and Reporting: Under the direct supervision of Dr. Prabhjot Singh, Advisor, Health Surveillance, Disease Prevention and Control and Project Manager for the Consultancy. The Consultant will report to the Project Manager on the progress of the project and outline any challenges that can potentially affect the work.

Ownership: All products and materials resulting from the consultancy are the property of PAHO/WHO and are subject to the rules and regulations governing copyrights. The Consultant may not make use of information gathered during this project without the written consent of PAHO/WHO.

"A copy of the full Terms of Reference with a detailed list of deliverables is attached."

Compensation:

The Consultant will be contracted using the guidelines for the recruitment of PAHO International Consultants contained in the PAHO/WHO Contractual Mechanism, June 2025.

Compensation will be based on days worked. Pay Band A (Minimum) – daily rate USD189.00 (45,358.00 ÷ 240 (20 working days per month x 12 months). Remuneration will be based on the Consultant providing deliverables as follows:

Deliverables:

15 Apr 2026

Planning & SOPs

Review existing SOPs (EBS, IBS, confirmed cases); develop DHIS2 implementation guidance; finalise annual rollout plan

SOP implementation guidance document + 2026 rollout plan

30 Apr 2026

Elimination Programmes

Data analytics training for EMTCT of HIV & syphilis - BRB

Training report + disease-specific analytics templates

31 May 2026

EBS

DHIS2 EBS training and operational support – LCA

Training report + training materials + post-training action note

15 Jun 2026

EBS

SOP adaptation and DHIS2 EBS training – GRD

Updated SOP + training report + action note

20 Jul 2026

IBS - Influenza

Develop / Update automated FluNET reporting workflows for VCT, LCA and KNA

Data flow diagram + Training summary

31 Aug 2026

IBS

DHIS2 IBS configuration and training – KNA

Training report + DHIS2 indicator configuration summary

15 Sep 2026

IBS

DHIS2 IBS training and analytics support in 1 country – VGB or VCT

Training report + standard IBS analytics outputs

30 Sep 2026

One Health / AMR

Develop AMR and One Health analytics in DHIS-2 / Other Interactive platform

AMR and One Health analytics report

10 Nov 2026

Confirmed Cases

SOP adaptation; DHIS2 and case investigation training – GRD & ATG

SOP adaptation note + training report

15 Dec 2026

Confirmed Cases

Development of standard confirmed-case analytics and reporting templates

Confirmed-case analytics templates + technical support summary

31 Jan 2027

IBS - Arboviruses

DHIS2 Arboviruses module training and early operational support – DMA

Training report + technical implementation note

15 Feb 2027

One Health / AMR

Regional training on AMR & One Health surveillance (virtual)

Training report + training materials

31 Mar 2027

Consolidation

Review Year 1 implementation; plan Year 2 expansion

Year 1 consolidated report + Year 2 workplan

31 Apr 2027

EBS & IBS

DHIS2 EBS & IBS training and operational support – VCT

Training report + technical implementation note

15 May 2027

EBS & IBS

DHIS2 EBS & IBS training and operational support – ATG

Training report + technical implementation note

30 Jun 2027

EBS & IBS

Refresher training and system optimisation – LCA, GRD, DMA

EBS optimisation summary report

31 Aug 2027

Confirmed Cases

DHIS2 and case investigation training – ATG, VCT, KNA & BVI

Training report + analytics outputs

30 Sep 2027

One Health / AMR

Pilot AMR data flow testing and analytic support

AMR pilot implementation report

31 Oct 2027

Elimination Programmes

Data analytics training for leprosy and other elimination targets

Training report + disease-specific analytics templates

ADDITIONAL INFORMATION

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection for a consultant contract. There is no commitment on either side.
• Only candidates under serious consideration will be contacted.
• All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are no accessible.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.
• Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.
• For information on PAHO please visit: http://www.paho.org
• PAHO/WHO is committed to providing a respectful and supportive workplace for all personnel .
• PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.
• PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.
• PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.
• PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.
• PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.