UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, hope...
One of the key roles of DFAM is to safeguard the financial resources entrusted to UNICEF for the survival, development, and protection of the world’s children by maintaining and improving financial and administrative systems and procedures to ensure efficient, cost-effective, and transparent utilization of these resources.
Under the supervision of the Chief – Field Strategy and Technical Support, the incumbent will work with the global operations community focused on field offices (Country and Regional Offices) to support building operations talent management and technical capacity building efforts on the ground as well as strengthening the operations community of practice. The incumbent will network and collaborate closely with the Regional and Country Office's Operations community and Deputy Representatives, to ensure talent management activities are prioritized and adhered to by all Operations staff members in the IP, NO and GS categories.
How can you make a difference?
Support to Operations Recruitment
- Engage with Regional Chief of Operations, Section Chiefs, Deputy Regional Directors and operations managers in planning, implementing and reviews of operations recruitments to improve speed and outcome.
- Organize the logistics of recruitments and particularly the Generic Vacancy Announcements (GVAs): communication with all parties, preparation of final shortlists, coordination of panels, consolidation of technical assessments, reporting of final outcomes and recommendations, preparations of technical clearances and facilitation of approvals required.
- Conduct analysis of specific recruitment needs and/or candidates that need particular attention of the senior management to enhance operations efficiency and effectiveness.
- Support Chief of Sections and Operations managers in the process of reference checking, particularly for Generic Vacancy Announcements (GVAs).
- Update and maintain Operations Talent Groups to ensure its readiness to support UNICEF operations globally in terms of skills and expertise needed, gender balance desired from the geographic background that is reflective of UNICEF diversity.
- Prepare a technical summary of each Operations Talent Group member to facilitate reviews and appointments to subsequent vacancies in COs, ROs and HQs.
Operations Talent Management
- Conduct monitoring of all operations staffing reports, including post abolishment, post creations, temporary assignments, recruitment stages, stretch assignments and deployment to emergencies.
- Provide technical support to the various development and updates of Operations Talent Groups.
- In collaboration with DHR, support the outreach to source qualified Operations candidates from a wide geographical background particularly female through technical networks, working group, the academia, etc.
- Work closely with the Operations community in gathering and consolidating feedback on Generic Vacancy Announcement (GVA) for continuous improvement of the process, organize focus group discussion on the topic and document recommendations.
- Provide analysis on specific operation staffing cases that need talent management intervention.
Technical Capacity Building
- Act as focal point for the update of Operations technical courses on Agora and liaise with section chiefs to initiate necessary reviews.
- Gather data, update matrix, and produce progress reports on the implementation of the Operations Learning Strategy to support the Operations Repositioning through 4 Areas of Knowledge: Interpersonal Skills, Core Business Skills, Operations Technical Skills and Leadership Skills.
- Conduct analysis on specific technical knowledge gaps of HQ and field staff, propose solutions and contribution to the implementation of improvement plans.
- Ensure proper logistics preparation and engagement for courses revision and/or development: including preparation of narrative, scripts, update, etc.
- Support to the Chief, Field Strategy and Technical Support, to prepare a strategy for building the operations community of practice, and in monitoring the implementation of the strategy.
- Performs other related duties as assigned by the supervisor to ensure the success of the team, as needed.
To qualify as an advocate for every child you will have…
Minimum requirements
- Desirables For every Child, you demonstrate... UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values UNICEF competencies required for this post are… (1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others Familiarize yourself with our competency framework and its different levels. UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status. UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance. UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially. UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled. Remarks As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply. Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information. Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities. All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates. Additional information about working for UNICEF can be found here.- Education: Bachelor or equivalent (First Level University Degree) in Public Administration, Business Administration, Management, Human Resources Management, Psychology, Other, public administration, business administration, management, human resources, psychology, and any other related fields.
- Work Experience: At least 2 years of relevant work experience in the United Nations, talent management and capacity building, operations management, learning and development, workforce planning, organizational development, training management, knowledge management, human resources, change management is required.
- Language Requirements: Fluency in English is required.
- Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish).
- A professional certification or technical expertise in training, coaching, learning and development is highly desirable.
- Strong analytical, planning and organizing skills is a significant asset.
- Ability to identify issues, build rationale, conduct rigorous analysis and make recommendations is highly desirable.
- Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
