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Protection support. Focus areas include communications. Explicit requirements include Secondary education.
Last checked: 19 hours ago
Closing date: TBD
Country: Zimbabwe
Duty station: Harare, Zimbabwe
Contract type: Not specified
Grade: Not specified
Applicant eligibility: Not explicit in source
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Deadline for Applications
March 11, 2026
Hardship Level (not applicable for home-based)
C
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
UNOPS LICA6
Target Start Date
2026-03-16
Terms of Reference
UNHCR Zimbabwe and Malawi are now part of the Multi-Country Office (MCO) in Zambia. The overall strategic direction across the three operations is to foster government-led approaches that advance integrated delivery of protection and solutions for displaced populations.
Zimbabwe host over 11,000 refugees, asylum-seekers, and others of concern, mainly in Tongogara Camp and its surrounding host communities. Zimbabwe is a signatory to the 1951. UN Refugee Convention, its 1967 Protocol, and the 1969 OAU Refugee Convention. Zimbabwe is current reviewing the 1983 Refugee Act which offers a chance to align national law with international standards and expand protection. Despite constraints, refugees are included in the National Development Strategy (NDS1) and the UN Sustainable Development Cooperation Framework (2022–2026).
Education remains one of the key strategic areas for UNHCR. The agency aims to strengthen inclusive quality education and support national efforts to integrate forcibly displaced children into the mainstream education system. In line with the strategic priority, UNHCR has been supporting education programmes in Tongogara Refugee Settlement and surrounding host communities, including through expanding access to connected education for refugee and host community learners, improving teaching quality through digital tools, and enhancing student engagement and retention.
The programme targets over 5,000 learners from Primary 1 to 7 and aligns with UNHCR’s broader education strategy and the Government of Zimbabwe’s commitment to transforming Tongogara into a service-oriented settlement.
While the position will directly report to the Head of National Office, Zimbabwe, the incumbent will work closely with the Senior Operations Officer and Programme Unit at the Multi-Country Office with a dotted technical supervision line to the Education focal point in the MCO.
The position will oversee education and related programming implementation and working closely with the Chipinge District and Ministry of Primary and Secondary education on the policy framework, integrated education planning and coordination. Given the integrated nature of interventions in Tongogara Refugee Settlement and the need to coordinate with different stakeholders, the incumbent will also support regular operational programme planning, implementation, monitoring and reporting. The position will also support the implementation of the various projects at field level, ensure well-organized communication and coordination between UNHCR, partners, and government entities and communities, provide regular reporting to various internal and external stakeholders including national education authorities.
The Operations Associate (Education) will lead the day-to-day implementation, coordination, and monitoring of education and related interventions including on ProFuturo Connected Education and Primary Impact programmes as well as other duties assigned. The role is critical to ensuring alignment with national education priorities, effective stakeholder engagement, and the sustainability of education interventions for refugee and host community learners. The position will also support overall operational and programme planning, implementation and reporting on various UNHCR interventions and partnerships engaged.
Specific duties and responsibilities
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Coordinate and monitor implementation of day-to-day education programmes including setting up trainings, delivery plans, progress reports including to national level education authorities etc
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Ensuring alignment with the national curricular through monitoring content on the PFF platform, matching content with curricular resources and ensuring coherence of content creation and community of practice
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Participate in local humanitarian and development sector working groups to support and ensure refugees issues, needs and capacities are amplified and that refugees are not left behind.
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Liaise with external partners like Ministry of Education, District Authorities, UN agencies, Development partners, NGOs and civil society and donors on ongoing programme activities to further inclusion of social services including education.
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Provide administrative and operational support across a range of programme activities by fostering linkages and coordination, monitoring and reporting on child protection, GBV, gender, community services, livelihoods/economic inclusion and health, among others, and provide advice on advocating for other actors to ensure that they fully integrate related concerns/needs in their planning and programmes.
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Support programme design, planning, resource mobilization, implementation and monitoring of education and other related activities by providing regular reports/updates on programmes, operational activities, achievements and challenges, happenings with implication on refugees …
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Perform other related duties as required.
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Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance
Remote
No
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