What we are looking for
Are you a strategic Monitoring, Evaluation, Accountability and Learning (MEAL) leader who thrives on turning data into better decisions? Do you believe that local partnerships, evidence, and community voices should drive humanitarian action? We're looking for someone who combines technical excellence with strategic thinking and a passion for partnership. You will need to have sound knowledge and experience with systems within a well established international organisation preferably from humanitarian/ development sectors.
What you will do
As the MEAL Manager, you will provide strategic leadership for Monitoring, Evaluation, Accountability and Learning across the Human Mobility Hub and its partner-led programmes. Working within a dynamic multi-country matrix structure, you will lead the development of MEAL systems, strengthen partner capacity, champion accountability to affected communities, and ensure evidence and learning drive programme quality and strategic decision-making. You'll collaborate closely with programme teams, partners, senior leadership, and NRC's Global MEAL Unit to embed a culture of learning, innovation, and continuous improvement.
In this position you will:
- Lead the design, implementation and continuous improvement of MEAL strategies, systems, standards and SOPs across the Human Mobility Hub.
- Strengthen the quality of partner-led programmes through technical guidance, quality assurance, and capacity development.
- Develop learning agendas, evaluations, and evidence generation that influence programme adaptation and organisational strategy.
- Champion accountability by strengthening community feedback mechanisms and ensuring communities' voices shape programme decisions.
- Support proposal development, logframes, theories of change, indicators, and MEAL budgets for donor-funded programmes.
- Build and facilitate a vibrant MEAL Community of Practice that promotes peer learning and harmonised approaches across partners.
- Promote ethical data management, safeguarding, data protection, and Safe & Inclusive Programming throughout all MEAL processes.
- Lead the rollout of digital MEAL systems and information management platforms that improve programme quality and reporting.
- Mentor and coach MEAL staff and partners while fostering a culture of collaboration, innovation, and continuous learning.
What you will bring
- At least 6 years of progressive MEAL experience, including 3 years in a management role within an international NGO.
- Experience supporting humanitarian or displacement programmes in complex or post-conflict environments.
- Strong expertise in monitoring, evaluation, research, accountability, learning, and information management.
- Demonstrated experience working with local partners and strengthening partner-led MEAL systems.
- Excellent analytical skills and the ability to transform complex data into actionable insights.
- Experience with digital data collection platforms, programme evaluations, and evidence generation.
- Strong facilitation, coaching, and stakeholder engagement skills.
- Fluency in English and Arabic (French is an advantage).
Please download the detailed job description to learn more about the position.
What we offer
- Duty station: Amman, Jordan; Damascus, Syria; Beirut, Lebanon; Tunis, Tunisia
- Fixed term contract: 6 months (possibility of renewal based on availability of funding)
- Travel: 30% to areas of operation.
- Salary/benefits: Grade 9 on NRC's grading structure.
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
- We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.
- Please ensure you attach copies of your academic and professional certificates.
- To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
- When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
- Submit your application and CV in English, taking care to attach your latest CV.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
Why NRC?
At NRC, you'll join one of the world's leading humanitarian organisations, recognised for its commitment to principled action, innovation, and localisation.
This role offers the opportunity to:
- Influence the future of humanitarian programming across North Africa.
- Work alongside diverse local partners to strengthen locally led responses.
- Lead strategic learning that shapes organisational decision-making beyond the pilot phase.
- Collaborate with global technical experts and contribute to advancing NRC's MEAL practices worldwide.
- Make a tangible difference in the lives of people affected by displacement and migration.
If you're ready to lead with evidence, inspire learning, and help shape the future of humanitarian action, apply today. Apply now and be part of building smarter, more accountable, and locally led humanitarian responses.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- do demanding and professional work, often in challenging contexts
- join a work culture that empowers every employee to share ideas and take responsibility
- be part of a welcoming and supportive community committed to human dignity
Learn more about NRC
Learn more about the Human Mobility Hub
