Mobility VN: Site Management Support Officer (P) (Internal Applicants Only)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

This Vacancy Notice is part of IOM’s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only.

Organizational Context and Scope

Site Management Support is an operational programme of the Site Management & Site Development Unit of IOM Cox’s Bazar, Bangladesh which is integral to the Rohingya Refugee Crisis Response. Site Management Support activities include camp coordination of stakeholders, field assessments, support to camp actors for distributions, service monitoring, community engagement, communications with communities and throughout the refugee camps in Cox’s Bazar District, Bangladesh.
Under the overall supervision of the Programme Manager (Site Management and Site Development) and the direct supervision of the Site Management Coordinator in the International Organization for Migration (IOM) Cox’s Bazar, Bangladesh Country Office (CO), the Site Management Support Officer will provide technical support and assistance in promoting adequate and community owned delivery of services in the sites hosting refugees.

Responsibilities

1. Support the establishment and maintenance of an effective coordination system of service provision at camp level.
2. Participate in required assessments at camp level aimed at collecting information on services available, population needs and composition.
3. Maintain a camp information management system in line with site management sector guidelines including sex and age-disaggregated data. Share information with all relevant stakeholders, in a manner that upholds the principle of data protection and confidentiality.
4. Facilitate the mobilization and participation of the camp and host populations at site level, with particular emphasis on meaningful inclusion of women, children, elderly, and persons with specific needs into the decision-making processes.
5. Promote and facilitate accountability towards camp population through the use of information sharing and feedback mechanisms (i.e., Common Feedback Platform). Ensure that the refugees are aware of the assistance and services available in the site and how to access them.
6. Provide information and guidance in the clarification of roles and responsibilities amongst stakeholders in the camp and support capacity building activities as required.
7. Monitor and follow up on maintenance of site infrastructure and support the mobilization of camp residents with a focus on sustainability and community/local government ownership.
8. Support the implementation of Disaster Risk Reduction (DRR) works in coordination with the site development team, map safety risks and other hazards at site level and surrounding communities when feasible.
9. Support multi-hazard contingency planning based on worst-case and most likely scenarios in terms of population movements.
10. Contribute to the development of an effective referral mechanism and service monitoring system in close collaboration with relevant stakeholders.
11. Maintain appropriate links with national/local authorities, state institutions, civil society, and other relevant stakeholders, including effective coordination and information exchange with them.
12. Assist with the development of IOM site management standard operating procedures as well as other strategic documents.
13. Provide technical inputs for resource mobilization and engage in capacity sharing initiatives with national stakeholders as well as for meet project implementation and reporting requirements.
14. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Master’s degree in International Relations, Political Science, Business or Public Administration or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Practical experience with international organizations, in development, implementation and evaluation, and/or programme implementation and management;
• Experience in Camp Coordination and Camp Management, relocation, Cash for Work, Emergency Shelters and Non-Food Items, and project management; and,
• Previous experience working in Bangladesh or Rohingya population.

Skills

• Demonstrated ability to supervise and manage staff at an operational level in humanitarian emergencies;
• Good knowledge of the IOM project management cycle;
• Good knowledge of UN and bilateral donor programming;
• Ability to write and speak clearly and concisely in English;
• Proven high-level representation skills, such as speaking at meetings and providing situational analysis;
• Knowledge of the region or previous experience working with the Rohingya Community is an advantage;
• Computer skills and proficient knowledge of Microsoft applications (Word, Excel, Outlook, SharePoint, PowerPoint) are essential;
• Basic mathematical competencies concerning project budgeting and financial analysis;
• Strong project development and report writing skills;
• Strong operational planning skills required; and,
• Familiarity with different project cycle steps and donor relations.

Languages

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) and/or Bengali is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies