Master Data Management Officer

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

This post is a limited-term fixed-term post.

1. Organizational Context

a. Organizational Setting

The post is in the Data Management and Governance Section of the Information and Communication Technology Division (ICTD), within the Corporate Management and Transformation Sector. The Division is responsible for the transformation of the Organization’s information and communication technology systems and structures, with a focus on service excellence, quality, efficiency and integration.

b. Purpose Statement

The incumbent supports the implementation, operation and continuous improvement of WIPO’s enterprise Master Data Management (MDM) and reference data management capabilities using Informatica technologies. The incumbent works with business data owners, data stewards and technical teams to define and manage key master and reference data entities, improve their quality, and provide trusted golden records and standardized reference data for use across WIPO’s systems and processes. The incumbent applies WIPO’s data governance framework to master and reference data and ensures that related processes, controls and documentation support their consistent and responsible use.

c. Reporting Lines

The incumbent works under the supervision of the Chief Data Officer (CDO).

d. Work Relations

The incumbent liaises with business and technical stakeholders across the Organization and as required, with supplier account managers, implementation partners and consultants.

2. Duties and Responsibilities

The incumbent will perform the following principal duties:

a. Contribute to the implementation, operation and continuous improvement of WIPO’s enterprise MDM and reference data management capabilities, in line with business priorities, the Data Governance Framework, enterprise architecture standards and security requirements.

b. Partner with business units, data owners and data stewards to gather requirements, prioritize master and reference data needs, and define ownership, stewardship responsibilities and business rules. Create, update and maintain MDM and reference data use cases.

c. Analyze source systems, data structures and data flows, and contribute to master and reference data models, mappings, integration specifications and implementation plans.

d. Configure and maintain MDM processes, including standardization, matching, deduplication, survivorship, hierarchy management, golden record creation, and review and approval workflows. Maintain reference data sets, code lists, mappings and controlled change workflows.

e. Define, implement, validate and monitor data quality rules, thresholds and measures for master and reference data. Investigate issues with business and technical teams and coordinate remediation at the appropriate source.

f. Develop, modify, test and maintain assigned code, configurations and integration components within WIPO’s Informatica environment to deliver governed master and reference data to authorized consuming systems, in accordance with approved technical, security and change-management standards. Support deployment, operational monitoring and troubleshooting.

g. Work with data catalog and metadata teams to document master and reference data entities, definitions, ownership, quality rules and relevant lineage. Maintain configuration records, operational procedures and user guidance, and deliver training and support to data stewards and business users.

h. Coordinate with implementation partners, technology vendors and service providers on technical dependencies and escalated support matters. Keep abreast of developments in MDM, reference data management and relevant Informatica capabilities.

i. Perform other related duties as required.

3. Requirements

Education (Essential)

First-level university degree in computer science, information technology, data science, information systems, engineering, business information management or related field.

Education (Desirable)

Certified Data Management Professional (CDMP) certification, or an equivalent recognized data management qualification, would be an advantage.
Relevant certification in Informatica MDM or Intelligent Data Management Cloud (IDMC), data governance, metadata management, data quality or project management would also be an advantage.

Experience (Essential)

At least six years of relevant professional experience in data management, including hands-on experience in master data management and reference data management. An advanced university degree may be accepted in lieu of two years of experience.
Experience implementing, configuring and maintaining enterprise data management solutions, including Informatica MDM or relevant Informatica IDMC services.
Experience translating business and technical requirements into data models, mappings, integration specifications and data quality rules, in collaboration with business and technical stakeholders.
Demonstrated hands-on experience independently developing, modifying, testing and maintaining code, configurations, workflows and integrations within Informatica to meet business requirements.