Management Services Consultant - Travel and Facilities Management (CST - 1)

DEADLINE FOR APPLICATIONS

23 March 2026-23:59-GMT-05:00 Eastern Time (Port-au-Prince)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB PURPOSE:

The Haiti Country Office (CO) is facing significant operational challenges, particularly within the Management Services Unit (MSU), as it navigates an increasingly complex administrative environment. A recent internal review has underscored the need for a strengthened operational and administrative framework to better support the country office’s activities, ensuring that resources are managed and deployed with maximum efficiency.
Given the urgency of improving administrative and operational systems, the MSU proposes the recruitment of a consultant with specialized expertise to address these pressing issues in a single-source modality. The incumbent will focus on assessing the current processes Travel and Facilities and Guesthouse management within the MSU, identifying gaps, and implementing necessary reforms to optimize the unit’s functionality and to implement the corporate efficiency measures. This role is critical to ensure that the administrative backbone of the CO supports the broader humanitarian mission, enabling smooth and effective operations.
In addition, the incumbent will also provide on-the-ground support, particularly in light of challenges with both domestic and international travel, including support during evacuation and relocation.

RESPONSIBILITIES:

Under the direct supervision of the head of Management Services the incumbent will:

1. Coordinate administrative and technical support within the Management Services portfolio to ensure efficient and high-quality service delivery, especially in the following pillars: -Travel management, Guesthouses management, and UN Engagement/OMT (Management Services focus area).

2. Prepare performance reports/dashboard including trend and analysis supported by corrective actions for gaps noted and further provide input to the MSU newsletters for assigned MSU pillars i.e. Travel and Guesthouses management.

3. Provide support for domestic and international travel for the staff, including support to security-related relocations and evacuations.

4. Contribute to guesthouse’ management, which is crucial considering the security situation with the increase in guesthouses in all field locations in Haiti.

5. Contribute to the enhancement of field offices in the focus areas of Travel management, Guesthouses management, as field offices will be an integral part of the overall relocation plan including Cap Haitien which is also a transit location for all staff traveling outside the Country.

6. Monitor resource needs within the designated area of responsibility and assist in identifying new requirements to enhance operational efficiency and cost-effectiveness of services.

7. Collate and analyze data and prepare and/or consolidate reports to contribute to decision-making and efficient management of resources.

8. Monitor and process actions related to procurement, finance, human resources, and other relevant areas, ensuring data is accurately and timely recorded and processed in corporate systems.

9. Review and recommend improvements to procedures to contribute to continuous enhancement of services provided.

10. Provide timely and accurate resolutions to complex queries to ensure efficient delivery of services.

11. Utilize digital tools and technology applications to improve working practices and customer service and effectively adopt new technologies that are introduced at the workplace.

12. Liaise with other functions and third-party contractors to enable efficient delivery service.

13. Provide training and guidance to staff to improve understanding of Management Services regulations, policies, procedures, processes, standards, and systems.

14. Contributing to emergency preparedness and response by allocating resources, offering analytics, and providing services.

15. Others as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.
Experience:

• Has demonstrating a sound understanding of WFP Management Services regulations, policies, procedures, processes, standards, and systems.
• Has experience in collating data and preparing reports pertaining to Management Services portfolio such as management of assets, facilities, fleet, travel, or similar areas.
• Has experience in coordinating the work of others and providing guidance and training.
• Has experience working with teams across different functional areas.

Language:
International Professional: Fluency (Level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and /or Portuguese.
Knowledge of French would be an asset.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.