Knowledge Management, Communications & Partnership Consultant, ECARO, Switzerland, National Response Coord, O/P Rome, 5 months, Remote work (open for National consultants)

Contract Duration - 5 months

Working arrangement - Remote work, National Response Coord, O/P Rome
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

TERMS OF REFERENCE

Providing support to the UNICEF National Response in Italy in information and knowledge management to harmonise data collection, analysis and institutional learning, to strengthen the office’s publications, events, partnerships and external positioning as well as to support communications, partnerships and internal coordination.

Italy continues to be a major entry point for refugees and migrants, facing significant arrivals via the Central Mediterranean and Western Balkan routes. Between 2024 and 2025, migration flows to Italy recorded the arrival of over 50,000 migrants and refugees who reached the country by sea via the Central Mediterranean route. Of these, around 20% were children, including more than 20,000 unaccompanied and separated migrant children. The Central Mediterranean migration route remains among the most dangerous: over the past two years, more than 3,000 people have died or gone missing in the Central Mediterranean, including many children, adolescents and young people. These dynamics remain significant protection concerns that require continued action.

To address these challenges, UNICEF aims to strengthen the capacity of the Italian protection and reception system for all refugee and migrant children, particularly UASC, families, and survivors of gender-based violence.

To achieve this, UNICEF has developed the Refugee and Migrant Response Platform (RMRP) to harmonize data collection and analysis, monitor the quality of the reception system, and track the impact of UNICEF interventions.

Considering the above, this assignment aims at strengthening the office’s knowledge management and communications functions — capturing institutional knowledge and lessons learned, and supporting the coordinated production of communications and visibility products such as the annual report, publications and events. The aim is to reinforce internal coordination, evidence-based advocacy, cooperation with donors in close collaboration with the Italian National Committee and the external positioning of the UNICEF National Response in Italy.

If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0004273 External ToR 2.pdf

Minimum Qualification required:

Education

Bachelors degree in international relations, political sciences, social sciences, anthropology, information management, information systems, statistics, social communication or related fields

Work experience

•At least one (1) year of relevant professional experience in information and knowledge management, data collection, analysis and reporting, communications and/or administrative coordination, preferably within a UN, international or humanitarian organisation;

•Experience in designing and/or managing digital forms, data collection platforms and analysis tools such as KoBo Toolbox, Open Data Kit (ODK), Power Bi, Tableau, Google Data Studio.

•Demonstrated experience in producing communications, visibility and knowledge products (e.g. reports, factsheets, newsletters, briefs, presentations) and in coordinating publications and/or events.

•Experience in organizing information and knowledge for institutional use, including document and records management, repositories and knowledge-sharing.

Knowledge/Expertise/Skills

•Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with collaboration and knowledge-sharing platforms (e.g. SharePoint).

•Familiarity with Canva and similar graphic design tools.

•Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships.

•Strong organizational and time-management skills.

Language Requirements

Fluency in English and Italian

Desirables

Previous experience with UN agencies will be an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal TMC0004273 Financial proposal.docx
• Technical proposal requirement: 2-3 samples of communication materials (e.g. factsheet, newsletter, etc.) developed by them. Applications without samples will not be considered

Remarks:

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.