IT Operations Officer NOC, Tana (Re-advertised)

DEADLINE FOR APPLICATIONS

23 July 2026-23:59-GMT+03:00 East Africa Time (Antananarivo)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
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WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Job Title: IT Operations Officer

Type of Contract / Grade: Fixed-Term, NOC

Duration: 1 year renewable (upon confirmation of the probationary period)

Duty Station: Antananarivo, Madagascar

Vacancy Number: One position

Date of Publication: July 10, 2026

Deadline for Application: July 23, 2026

ORGANIZATIONAL CONTEXT

This job is based in Antananarivo and report to the Head of Enabling Services and Risk Officer.

Job holders manage a small team of staff to ensure plans are implemented across an assigned area. They work independently, using technical knowledge and expertise to provide recommendations on design and development of systems, and implement projects. They conduct more complex analysis, develop and propose creative solutions to problems, and identify opportunities for improvements. May be involved in strategic planning and policy development.

THE ROLE

To lead the delivery of efficient and effective IT and Telecommunications (TC) services, providing sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

• Participate in the development of plans, budgets and policies, and lead the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards.
• Develop and maintain IT/TC systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and enabling users to get maximum benefits from them.
• Implement and test new hardware for improving and upgrading system performance; install any technology upgrades as required.
• Develop technical specifications and tender documents, and manage contracts with service providers, to facilitate procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations.
• Coordinate and prepare reports on IT/TC activities, investments and costs, identifying trends/issues and proposing solutions to increase cost-efficiency.
• Maintain technical expertise and knowledge of industry developments, and develop skills within specific areas of competence.
• Provide advice to managers and users to resolve complex issues, understanding their needs and ensuring IT policies, procedures, systems and tools are correctly applied to support them.
• Lead and motivate a small team, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance.
• Build capability of staff, collaborating with colleagues in the IT division to design and deliver corporate training policies and programmes aimed at developing skills/knowledge in IT and TC.
• Ensure effective coordination with other UN agencies in order to align activities and maximise possibilities of inter-agency collaboration in the field of IT/TC.
• Maintain effective partnerships with colleagues and external partners, to foster information exchange and support to meet service requirements.
• Contribute to emergency preparedness and contingency planning, providing technical recommendations and monitoring the management of risks, so that WFP can maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.
• Prepare operational plans and manage resource requirements at the onset of an emergency.
• Other as required.

QUALIFICATIONS AND EXPERIENCE

Education: Advanced university degree in Computer Science or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience: Five (05) years at a professional level with an Advanced University degree

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

• Has assisted in the development of IT governance strategies, policies and system architecture at a HQ and field.
• Has acted in IT advisory capacity to Country/Sub Office leadership.
• Has participated in the negotiation, evaluation and management of IT contracts with service providers at HQ and field office.
• Has developed business cases that capture project life-cycle costs, benefits, and risks for the purchase of IT service or equipment.
• Has keen ground-level experience leading the implementation of IT and telecoms systems in emergencies.

Language: Fluency (level C) in French and English.

Deadline for Application: July 23, 2026

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.