Investigation Manager, P-4, FTA, Office of Internal Audit & Investigation, Nairobi, Kenya, #00103395

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Champion

How can you make a difference?

The Office of Internal Audit and Investigations (OIAI) conducts investigations to examine and determine the veracity of all allegations received concerning corrupt and fraudulent practices and allegations of misconduct that involve UNICEF staff, consultants, non-staff personnel and institutional contractors. OIAI’s investigations cover all forms of misconduct including, but not limited to, fraud, corruption, workplace harassment, sexual harassment, abuse of authority, and failure to observe prescribed regulations, rules, relevant administrative issuances and standards of conduct.

Based in Nairobi and under the supervision of the Chief of Investigations, the Investigations Manager carries out complex and sensitive investigations and, as required, provides management and technical oversight of assigned investigative capacity, including through matrix management arrangements.

Key functions, accountabilities and related duties/tasks:

1. Undertaking preliminary assessments and planning investigations:
- As delegated, conduct informal discussions with victims, perform preliminary assessments and/or formulate investigation plans to ensure that all appropriate lines of inquiry are identified and that investigation resources are used effectively and efficiently in undertaking the investigation.
- Identify appropriate investigative strategies, methodologies, confidentiality requirements and resource needs at the outset of each matter.
-Where relevant, coordinate investigative inputs from staff, consultants or specialist personnel working under matrix management arrangements, ensuring clear roles, responsibilities, reporting lines and quality standards.
2. Leading investigations:
- Plan and direct investigations in accordance with established standards, policies and procedures, including by coordinating investigative tasks carried out by staff or consultants, as required.
- Personally conduct investigations. Ensure that investigations are timely and of required quality, in compliance with established OIAI procedures.
3. Managing the Sexual Misconduct Portfolio:
- Manage, guide and provide technical oversight to investigators attached to the Sexual Misconduct Portfolio responsible for initial handling of all complaints of a sexual nature received by OIAI, including allegations of sexual harassment, sexual exploitation and abuse, and other sexual misconduct. Ensure that such complaints are assessed, prioritized, assigned, investigated, reported and closed in accordance with applicable UNICEF policies, OIAI procedures, due process requirements, confidentiality obligations, and a victim-centred and trauma-informed approach.
- Provide day-to-day supervision, performance feedback, mentoring and quality assurance to team members, including personnel operating under matrix management arrangements, coordinate case allocation, monitor caseloads and timelines, and ensure consistency, sensitivity and quality in investigative practice.
-Escalate complex, high-risk or sensitive matters to the Chief of Investigations and/or Head of Investigations, as appropriate.
-Liaise with relevant internal stakeholders, including the Administrative Law Unit, Ethics Office, Division of People and Culture, Child Safeguarding, Protection from Sexual Exploitation and Abuse focal points, and other offices as required, while preserving OIAI’s independence and confidentiality; contribute to policy, procedural and methodological development relating to sexual misconduct matters.
4. Reporting investigation findings:
- Prepare reports detailing investigation findings that are submitted to the Chief of Investigations and the Quality Assurance Team for final review before submission to the Head of Investigations of OIAI for approval. Prepare closure memos or appropriate closure documents for cases that do not meet the threshold for full investigation, for approval by the Chief of Investigations, Quality Assurance Team (when required) and Head of Investigations of OIAI.
5. Management of data on reported allegations:
- Ensure information from cases is input to the investigations database accurately and on a timely basis for all cases assigned.
6. Training, awareness-raising and client services:
- As allocated, prepare information and training materials for investigators, auditors and UNICEF staff on the prevention, detection and reporting of fraud, misconduct and sexual misconduct. Make awareness-raising presentations to staff in UNICEF offices. Liaise with the Legal Office, the Ethics Office, and other relevant offices.
7. Other tasks:
- Undertake any other tasks as assigned by the Chief of Investigations, including in support of policy development or advice to other UNICEF offices.

If you would like to know more about this position, please review the complete Job Description here: JD_ Investigation Manager, _P-4, Nairobi, Kenya #00103395.pdf

To qualify as an advocate for every child you will have…

Minimum requirements

1. Education: An advanced university degree in Law, Business Administration, Accounting, Economics and any other related fields is required. A Bachelor or equivalent (First Level University Degree) in a relevant area combined with 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree.
2. Work Experience: A minimum of eight years (at least three of which are at the international level) of progressively responsible professional work experience in planning, leading and undertaking complex and sensitive investigations in government, non-profit organizations, and/or the private sector is required. - Experience applying victim-centred, trauma-informed and confidentiality-sensitive approaches in the assessment and investigation of such matters is essential. - Experience in modern investigation techniques, including use of automated tools and technology-enabled investigative methods is required. - Experience in handling allegations of sexual misconduct, including sexual harassment, sexual exploitation and abuse, or other complaints of a sexual nature is required. - Demonstrated experience in managing or supervising investigators, multidisciplinary teams, or specialist investigative functions is required, including experience providing technical guidance, quality assurance and performance feedback.
3. Skills: Strong analytical judgment; planning and managing complex investigations; victim-centred and trauma-informed investigative practice; quality assurance oversight; investigation report writing; confidentiality-sensitive case handling; use of modern investigative tools and technology-enabled methods; and ability to work collaboratively across functions while preserving investigative independence.
4. Language Requirements: Proficiency in English is required.

Desirables

1. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish), but particularly French or Arabic is considered as an asset.
2. Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
3. Experience of working in developing countries and in international development is highly desirable.
4. Experience conducting administrative investigations within an institutional, employment or workplace accountability framework is highly desirable, including investigations into staff misconduct, failure to comply with organizational rules and regulations, abuse of authority, harassment, sexual harassment, sexual exploitation and abuse, retaliation, fraud, corruption, conflicts of interest and other breaches of standards of conduct.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates are strongly encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.