International Consultant- Organizational Psychologist/Coach – Team Development

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Purpose of Consultancy:

The consultant will support WHO/Europe to facilitate team development by providing teams with a structured process for recurring reflection, learning, and continuous improvement.

Overview of the programme

Following a period of significant organizational restructuring and downsizing at WHO EURO, team coaching initiatives highlighted the need for ongoing team support: opportunities for facilitated reflection, identifying psychosocial working conditions that affect team wellbeing and effectiveness, as well as necessary changes needed to maintain team resilience and adaptability. These findings are aligned with research in organizational psychology demonstrating that externally facilitated regular opportunities to reflect, realign, and adapt greatly benefit teams’ health and functioning.

In order to institutionalize ongoing team development as part of the organization's broader commitment to organizational effectiveness, staff wellbeing, and psychosocial risk management, a team of highly experienced coaches are needed to complement existing internal support mechanisms by providing teams with a structured process for recurring reflection, learning, and continuous improvement.

Key Duties

Deliverables

a. Over the course of the assignment, the coach will provide each assigned team/group with a maximum of eight team development sessions, depending on available funding. The content and the focus of the sessions will be tailored to each team and will be in line with the structured team development process outlined in the attached Framework for Ongoing Team Development.

b. During the course of work with each team, the coach will observe, record and discuss existing or emerging psychosocial risks, in line with the structured process outlined in the attached Framework for Ongoing Team Development. Whenever quantitative results of the Psychosocial Risk Assessment, administered biannually in WHO EURO, are available, the coach will facilitate the interpretation and the discussion of the results. The training on the specific tools used by WHO to assess and manage psychosocial risks will be provided.

c. Participate in regular intervision sessions to discuss ongoing challenges and to align on the approach.

The total expected time is a maximum of 10 days per team, which includes preparation, coordination, record-keeping, and delivery, as well as participation in intervision.

REQUIRED QUALIFICATIONS

Education

Essential:

· Master’s degree in organizational psychology. Master’s degree in other social sciences may be considered given demonstrated strong background in coaching, group dynamics, and process facilitation.

· Accreditation as a coach, facilitator, or trainer from a recognized professional organization.

· Training in one or more of the following: conflict resolution, mediation, team development, leadership development, executive coaching and other related areas.

Desirable: Accreditation from International Coaching Federation (ICF) or the European Mentoring and Coaching Council (EMCC) at PCC or Senior Practitioner level.

Experience

Essential:

· 10 or more years of relevant professional experience facilitating teams and groups in complex organizational environments.

· Experience working with multicultural, cross-functional, hybrid, and geographically dispersed teams, together with an understanding of organizational systems and group dynamics.

· Experience from the UN system or other international organizations is an asset.

Technical skills and knowledge

Essential:

· Excellent communication and interpersonal skills

· Ability to work with interpersonal challenges

· Strong team player

· Ability to quickly adapt to a changing environment and change approach as needed

· Adherence to ethical and professional standards for coaches, e.g. International Coaching Federation (ICF) or the European Mentoring and Coaching Council (EMCC).

Desirable: Having regular external supervision or regularly practicing reflection on own role as coach in other ways.

Languages and level required

Essential: Expert knowledge of English.

Location

“On site for insurance purposes only” where the consultant will work from home based, involving travels.

Travel

Travel may be required to other locations within the Region.

Remuneration and budget (travel costs are excluded):

Remuneration: Pay Band Level C, with a daily rate of USD 625

Expected duration of contract: 11 months

This is a part-time consultancy with flexibility around the number of days of work per month. The final agreement will depend on the consultant’s availability and the needs of the Organization. The anticipated maximum number of days of work is 5 full working days per month.

ADDITIONAL INFORMATION

· This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

· Only candidates under serious consideration will be contacted.

· A written test may be used as a form of screening.

· If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

· For information on WHO's operations please visit: http://www.who.int.

· The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

· The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

· Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

· An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://ww