Intake Services Intern Fall 2026

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work

Intake services interns will assist IRC’s intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The intake team is the first point of contact for new “walk-in” asylees, parolees, secondary migrants and all other returning IRC clients. The team conducts eligibility assessments to determine client needs and refer to relevant IRC programs. Interns will meet directly with individual clients and families to support intake assessments.

Reports To

Intake Specialist or Coordinator

Learning Objectives

• Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.

• Learn to conduct eligibility assessments for program services.

• Learn to communicate effectively with a broad range of clients.

Responsibilities

• Under the direction of the intern’s supervisor, assist clients remotely or in-person with intake assessment appointments.

• Assist with service documentation through case-notes and case file maintenance.

• Support organization of weekly intake days at the office.

• Other duties as assigned.

Qualifications

• Prior experience and interest working with refugees and immigrants preferred.

• Prior experience and interest in case management or social work preferred.

• Ability to work independently and as a team member in a fast-paced, global environment.

• Flexible and reliable, with outstanding attention to detail.

• Strong problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).

• Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.

Position Details

• IN-PERSON: Summer 2026 internships will be hybrid. This includes a combination of standard office environment, remote work, and field time within the greater Baltimore area. Intern must be in person on Tuesday and Thursday (9 AM – 2 PM) and Friday (9 AM – 3 PM).
• DATES: Internships start with a required orientation on Monday, June 8th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).
• HOURS: Internships require a minimum of 15 hours per week for 14 weeks. Interns should be able to come to the office at least 3 days per week.
• LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
• REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship. Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

Application Process
•DUE DATE: apply online at careers.rescue.org by 11:59 PM ET on Sunday, May 24th.
•INTERVIEWS: Applicants selected for interviews will be contacted to schedule interviews beginning May 2026. Due to the volume of applications, only applicants who are selected for interviews will be contacted. Interviews will be conducted approximately May 4th through May 20th, 2026.
•OFFERS: Applicants who have interviewed for positions can expect to receive a decision no later than May 25th, 2026. Confirmations will be due at the latest by May 27th, 2026.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.