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Level 2, Some contact with participants, unplanned non-direct contact with children. Level 1, Likely to have no contact with participants or sensitive data) About is a leading global organization powered by the belief that a better world is possible. Explicit requirements include Fluency in English (written and spoken) Desirable requirements and 10 years of relevant experience.
Last checked: 2 hours ago
Closing date: TBD
Country: Sudan
Duty station: Port Sudan, Sudan
Contract type: Full-Time
Grade: Not specified
Applicant eligibility: Not explicit in source
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Location: Port Sudan but roving over 50% of the time
Position Status: Full-time
Salary Level: (Refer to the relevant salary scale)
Risk Level: x☐ Level 3 ☐Level 2 ☐Level 1
(Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability.
Level 2: Some contact with participants; unplanned non-direct contact with children.
Level 1: Likely to have no contact with participants or sensitive data)
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.Now, and for the future.
The INGO Forum
Sudan is facing one of the most severe humanitarian crises globally, marked by widespread displacement, disease outbreaks, and confirmations of famine in several ‘hunger hotspots.’ In an effort to coordinate INGO efforts and establish a common voice for INGOs operating in Sudan, the INGO forum was established in 2009 as a key representation platform. To date, the forum is made up of more than 80 members operating across the country, including in some of the most difficult to reach parts of Sudan.
The INGO Forum is a permanent member of the Humanitarian Country Team (HCT) and the Inter-Cluster Coordination Group (ICCG). It co-leads the Humanitarian Access Working Group (HAWG), alongside OCHA and spearheads collective engagement with Government and other Authorities as well as with donors. The forum also leads collective advocacy nationally, regionally and internationally through its Advocacy Working Group (AWG) and in close coordination with the regional Inter-Agency Working Group (IAWG) and Member liaison offices in key donor/diplomatic capitals around the world.
Since 2023, the situation in Sudan has dramatically shifted as state and non-state actors wage a brutal war. The situation in non-Sudanese Armed Forces-controlled areas is particularly dire, with humanitarian access severely restricted and the absence of United Nations (UN) presence exacerbating the challenges. As humanitarian needs continue to escalate, there is an urgent need for an interim solution to address critical gaps in coordination, common services and aid delivery.
To this end, the three core tenants of the INGO Forum’s work include:
General Position Summary
The INGO Forum’s Roving Area Coordination Lead position has been created to provide flexible coordination capacity across Sudan response areas, with a particular focus on emerging humanitarian hotspots and operational gaps requiring immediate coordination support.
The position will play a key role in supporting humanitarian coordination efforts in newly accessible, rapidly deteriorating, or under-coordinated operational environments, including a particular focus on the Kordofan region. The Roving Area Coordination Lead will provide surge support to area-based coordination structures, facilitate collective humanitarian engagement, and strengthen information sharing and operational coherence amongst members in complex and fluid contexts.
The role may also entain a gap-filling and continuity function across the Forum’s area coordination architecture, including temporarily supporting existing Area Coordination Leads during periods of surge demand, staffing gaps, leave, or R&R rotations.
The Roving Area Coordination Lead will work closely with Member area-based coordination staff and Country Directors, OCHA, the Forum secretariat, INSO, local authorities and operational partners to ensure evidence-based collective positioning, strengthened operational coordination and improved humanitarian access and response coherence. It will also support the localization objectives for INGO Forum and interact with national NGO networks.
This position reports to the Deputy Forum Director and will work in close coordination with other Area Coordination Leads, the Access and Advocacy Advisor, and the Information Management function. The position may be required to undertake frequent travel, including to insecure and rapidly evolving operational environments.
Essential Job Responsibilities
Coordination and representation
Information sharing
Localization
Administration and other tasks
Security
Safeguarding Responsibilities
Accountability to Beneficiaries
INGO Forum team members are expected to support all efforts toward accountability, specifically to their beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of field projects, in line with Mercy Corps’ standards and policies.
Supervisory Responsibility
None.
Accountability
Reports Directly To: INGO Forum Deputy Director
Works Directly With: INGO Forum Secretariat including Area Coordination Leads, access and advocacy colleagues, the information management officer and primarily with members.
Minimum Qualification & Transferable Skills
Essential requirements
Desirable requirements
Success Factors
Living Conditions / Environmental Conditions
The position requires frequent travel, including travel to insecure and operationally constrained locations where freedom of movement may be limited and basic amenities may be unavailable. The role is expected to maintain a high degree of flexibility and responsiveness to emerging operational priorities.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Team Engagement and Effectiveness
Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.
We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]).
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