Information Management (IM) & Geographic Information Systems (GIS) Officer

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope

The International Organization for Migration’s (IOM) Displacement Tracking Matrix (DTM) is a highly adaptable system designed to track and monitor population mobility, displacement dynamics, and the evolving needs of affected populations. Since its official activation for the Syria context, DTM Syria plays a critical role in gathering, managing, and analysing primary data across all 14 Syrian governorates to guide evidence-based humanitarian aid, recovery tracking, and transition planning.

Following major political transitions, regional escalations, and complex cross-border flows, the displacement landscape within the Syrian Arab Republic remains highly fluid. DTM Syria actively monitors internally displaced persons (IDPs), returnees, and cross-border arrivals to provide the humanitarian community, UN agencies, and clusters with granular, area-based analysis through toolsets like Mobility Tracking, Event Tracking, and the Communities of Return Index (CoRI).

Under the direct supervision of the DTM Coordinator, the Information Management (IM) Officer will be responsible for overseeing the complete data cycle. This includes optimizing data infrastructure, ensuring rigorous validation, and producing advanced analytical and spatial products to maintain an agile, secure, and collaborative information ecosystem.

Organizational Department / Unit to which the Consultant is contributing

Displacement Tracking Matrix DTM

Responsibilities

Tasks to be performed under this contract

Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Displacement Tracking Matrix (DTM) Programme Coordinator, and, in collaboration with relevant units in DTM – including the Reporting Unit, the Geographic Information Systems (GIS) Unit, the Information Management (IM) Unit, and the Operations Team, the IM & GIS Officer will be responsible and accountable for overseeing the design and implementation of information management systems.

• Assessing the current DTM information management in Syria, including data collection tools, databases, geospatial data management, and information products, and identifying gaps and areas for improvement.
• Design, develop, and manage DTM databases, spreadsheets, and other data tools.
• Manage platforms and tools that support DTM data collection and analysis, such as KoBoToolbox and ODK.
• Align DTM data collection tools, databases, and data products with global DTM standards and guidance.
• Acquire, organize, and maintain DTM geospatial datasets, ensuring data accuracy, completeness, and timeliness.
• Develop and maintain the DTM spatial baseline and operational datasets in line with DTM standards.
• Produce and update DTM maps and online map services for DTM partners.
• Maintain a repository of DTM spatial data, ensuring the data are documented and accessible to humanitarian partners through local or online services.
• Lead the design of DTM information products, including reports, charts, infographics, and dashboards, using Power BI and Adobe Creative Suite.
• Coordinate with UN agencies and NGOs on DTM data standards, information sharing, and system interoperability, as directed by the Project Manager.
• Build the capacity of DTM staff through trainings, on-the-job guidance, and the development of standard operating procedures (SOPs), to ensure the sustainability of the DTM information system beyond the duration of the assignment.