Information Management - Consultancy, Amman, Jordan, PPMR section, 5 months, Remote work,

Contract Duration - 5 months

Working arrangement - Remote work, Programme Planning, Monitoring and Research (PPMR), Amman, Jordan
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

TERMS OF REFERENCE

Across the MENA region, Information Management (IM) functions are increasingly critical to supporting programme performance, accountability, and evidence-informed decision-making in complex humanitarian, development, and system-strengthening contexts. Country Offices operate in diverse and high-demand environments, where timely, reliable, and actionable data is essential to guide programme planning, monitor implementation, and adapt to rapidly changing conditions. However, recent analysis highlights that IM functions remain fragmented, inconsistently structured, and variably resourced across country offices, with limited standardization in roles, systems, and approaches. As a result, while data systems and reporting mechanisms have improved, the systematic use of data to inform programme decision-making and performance management remains uneven.

In response, the Regional Office is developing a MENA Information Management Strategy to strengthen the strategic positioning, coherence, and effectiveness of IM functions across the region. The strategy aims to establish clearer roles, improve coordination across functions, and promote more consistent approaches to data systems, quality, and use. To operationalize this strategic direction, there is a need to develop practical guidance, tools, and capacity development approaches that support Country Offices in establishing fit-forpurpose IM functions, strengthening data flows, improving data quality, and enhancing the usability of data for programme and management decision-making.

The Programme Planning, Monitoring and Research (PPMR) Section in MENARO is therefore seeking an Information Management consultant to support the finalization and rollout of the IM Strategy and support in developing Monitoring Framework. The role will focus on translating the strategy into actionable outputs by developing guidance, tools, and methodologies that strengthen IM capacity across the region. This includes supporting the design and implementation of integrated IM systems, improving data flow mapping and quality assurance processes, and enhancing data visualization and analytical outputs to better inform programme and operational decisions. Working closely with regional teams and Country Offices, the consultant will play a key role in advancing more coherent, sustainable, and effective IM practices across MENA.

Objectives:

• Strengthen regional and country-level information management systems to support evidence-based programme monitoring, review and strategic planning.

• Improve the quality, efficiency, and interoperability of programme data through data flow mapping, harmonization of data collection tools, and strengthened data quality assurance processes.

• Produce analytical products and IM/ Monitoring tools that support operational decision-making, programme prioritization, and institutional learning.

If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0003194 External ToR.pdf

Minimum Qualification required:

Education

Master’s degree in information management, information systems, data science, statistics, Geographic Information Systems (GIS), computer science, or a related field.
Work experience

At least 5 years of professional work experience in information management, monitoring systems, or data management and analysis. Experience in coordination across different teams and ability to manage and navigate complex and diverse collaborations across UNICEF. Experience supporting emergency preparedness or humanitarian response operations in UNICEF. Experience in MENA region is an asset. Ability to work independently, proactively find solutions and achieve results.

Knowledge/Expertise/Skills

• Demonstrated experience in database management and data analysis, including use of tools such as Access, MySQL, MS SQL, R, Python, or similar platforms, and managing large datasets and integrating multiple data sources.

• Strong working knowledge of data analysis and visualization tools such as Power BI, ArcGIS, or similar platforms, including designing dashboards and automated data workflows.

• Experience supporting information management or data use in humanitarian or development contexts.

• Familiarity with UNICEF programmes, cluster coordination mechanisms, or humanitarian response environments.

• Demonstrated ability to develop practical, fit-for-purpose information management solutions to support programme monitoring and decision-making.

• Experience in process documentation, report writing and guidance development.

Language Requirements

Fluency in English language (oral and written) is required. Knowledge in Arabic and/or French language is considered as an asset.

Desirables

Experience working with field monitoring systems or programme monitoring tools (e.g., FMM or similar systems) is an asset.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal TMC0003194 Financial proposal.docx

Remarks:

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.