Information Management Associate

Under the overall supervision of the Chief of Mission and Head of Programmes Humanitarian and under the direct supervision of the National Programme Officer (Emergency Health & Recovery) the successful candidate will support the Emergency Health unit’s data collection, protection, management and utilization.

The incumbent will be responsible for management of all unit data and the systems required for its storage, protection and analysis. They will support the unit’s reporting and monitoring by collecting, consolidating and extracting relevant data for use in internal and external publications, reviews, reports and assessments. Additionally, they will ensure data sharing procedures and deadlines are respected, with particular attention to regular and ad-hoc internal, health cluster, OCHA, partner, and donor requests for information.

Responsibilities

1. Support Health technical data management and maintaining high standards of data quality across the unit. This includes coordinating and mainatning data collection, storage and utilization platforms and tools. Comply with relevant IOM internal frameworks and policies, with particular regard to data management and protection standards.
2. Support in managing existing and/or launch new platforms and tools for the collection, management and analysis of Emergency Health Unit data, verifying platforms are fit for purpose, capable of recording and parsing granular and unit-specific data, and secured in accordance with IOM’s data protection principles.
3. Support the Emergency Health Unit within IOM Ukraine by addressing its data collection, protection, management, and analysis needs. Additionally, provide assistance with data collection and verification as required, which may involve traveling to field locations and working outside the assigned duty station for extended periods.
4. Train team members, implementing partners and other relevant parties on the utilization of data collection and management tools, including mobile data collection apps and database software.
5. Collaborate with relevant IOM units to provide data for donors, headquarters, partners, the Cluster system, or internal needs. Supports data sharing with mission IM and M&E units.
6. Support in development and circulating regular factsheets with Emergency Health unit data for internal use, and create visualizations, reports, datasets, maps and other infographics as requested on an ad-hoc basis.
7. Assist with daily coordination of CFM inquiries (such as requests for assistance, beneficiary complaints and community feedback). Support case resolution by communicating with the teams/hubs, and contribute to the timely closure of cases by actively monitoring progress and issuing regular follow-up reminders to designated focal points of relevant projects and activities.
8. Perform such other duties as may be assigned.

Qualifications

EDUCATION

• Bachelor’s degree or equivalent in data science, computer science, software engineering, statistics, or a related field from an accredited academic institution with three years of relevant professional experience

OR

• High School diploma/certificate in the above fields with five years of relevant professional experience.
• Credentialling or certification in industry standard data platforms, tools and processes is an advantage

.

EXPERIENCE

• Previous experience in utilizing and/or creating data collection and analysis programmes and platforms;
• Expertise in Microsoft Excel, KoboToolbox, PowerBI, SQL tools; skills in ArcGIS, Tableau, Python, R, Adobe Creative Suite an advantage
• Previous experience of working in an international organization;
• Demonstrated experience with and commitment to IOM’s data collection and protection principles
• Strong statistical analysis and data management skills; the selected candidate will be able to analyze trends, hypothesize conclusions and summarize complex concepts based on raw data
• Demonstrated knowledge of data collection tools, applications and systems, including back-end and highly technical modification/ manipulation of these systems, if required
• Strong interpersonal and teamwork skills;
• Proven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds.

SKILLS

• Knowledge of industry standard data collection, management, protection and analysis tools and processes.
• Knowledge of humanitarian relief operations related to the Ukrainian context, especially in the SNFI sector.

Languages

For this position, fluency in English and Ukrainian is required.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Offer to the candidate is a subject to funds availability.

Only shortlisted candidates will be contacted.

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies