Information Management Assistant (Data and Research)

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Context

Established in 1951, IOM is the leading intergovernmental organization in the field of migration, working closely with governmental, and non-governmental partners. IOM’s work is focused on three objectives, saving lives and protecting people on the move: prioritising safety, dignity and protection of in crisis response contexts, Driving solutions to displacement: addressing risks and impacts of climate change, environmental degradation, conflict and instability, and Facilitating pathways for regular migration: Promoting inclusive approaches to safely connect people, goods, services and innovation.

In Lebanon, IOM’s Data and Research Unit (DRU) leads primary data collection and analysis through the Displacement Tracking Matrix (DTM). Since 2021, DRU has produced the annual Migrant Presence Monitoring report and supports other IOM programmes by addressing their data and research needs.

More broadly, the DRU contributes to a better understanding of migration patterns and processes at the community, national, and regional levels. It also supports community-based assistance and planning by informing mission-level policy and advocacy. Additionally, IOM Lebanon conducts assessments and research studies to assess the needs of migrants and guide the response of IOM and the broader international community.

Under the overall supervision of the Head of Office in Lebanon, and the direct supervision of the Head of Programme, and in close coordination with the Data Operations Assistant, the successful candidate will be responsible and accountable for implementing Information Management (IM) functions within the Data and Research Unit (DRU). This role will be carried out in collaboration with relevant units across the IOM Lebanon Country Office.

Since October 2023, in response to the conflict that triggered displacement across the country, DRU has regularly implemented DTM to monitor population movements and dynamics. These efforts aim to inform preparedness and response planning.

Responsibilities

1. Provide information management support, in line with IOMs data protection principles and guidance prior to and during data collection and research activities.
2. ​Assist in the development and maintenance of IOM databases and data collection and analysis tools.
3. ​Support in providing training and capacity building for internal staff and external partners. Contribute to the developement of training materials and SOPs for data collection tools.
4. ​Assist in monitoring data quality during data collection and the overall data management activities including the encoding, storing, and processing of the collected data and information.
5. ​ Support Monitoring & Evaluation frameworks by contributing to indicator development, data validation
6. ​Clean primary and secondary data during and after data collection in preparation for data analysis and report production.
7. ​Support the data analysis and prepare analytical tools, including dashboards and reports to support data analysis and data visualization.
8. Assist in drafting and producing analytical products and maintain alignment with global IOM reporting standards.
9. ​ Draft operational and strategic maps for planning, donor reporting, and programme monitoring. Integrate outputs with global platforms
10. Participate in the IM Working Group.
11. ​Any other similar duties that might be assigned.​

Qualifications

Education

• High School diploma with four years of relevant professional experience, or
• Bachelor’s degree in computer science, IT or similar academic field with two years of relevant professional experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in information management, preferably in Lebanon
• ​Experience in Database Management and GIS Mapping
• Experience in data collection design, data management, data cleaning and advanced data packages and KOBO
• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups
• ​Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage
• ​Experience in analysis and reporting, data principles of data governance and data responsibility