Tiered Approach
In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:
- Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
- Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
- Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
- Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates
Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.
Background
UNV’s Management Services hold the responsibility for the strategic planning, managerial leadership, oversight and quality control of an integrated platform of operational services ensuring timely, effective and efficient delivery according to corporate performance standards and in compliance with the UN Regulations and Rules and UNDP´s accountability framework.
Under the supervision of the Human Resources Specialist, the HR Associate—Affiliated Workforce is accountable for service provision, transactions, and advice to internal clients on the full HR life cycle administration for personnel, including but not limited to contracts, benefits and entitlements, insurance, compensation, social security, etc. The HR Associate –Affiliated Workforce also supports recruitment for UNV affiliated workforce positions. He/she also contributes to position management, labor schedules, updates to organization chart and leave management. The HR Associate – Affiliated Workforce supports the delivery of capacity development services and learning activities.
The HR Associate – Affiliated Workforce contributes to consistent, high-quality HR services for the affiliated workforce assigned to UNV by applying UNDP/OHR policies, UNV/HR guidelines, UNV Conditions of Service (COS) and Standard Operating Procedures (SOPs), partnering closely with Regional Offices, Field Units and relevant Sections at UNV, as well as with UNDP/OHR and GSSC to support policy compliance, resolve HR-related issues and information exchange, while promoting a client-oriented environment and services that are consistent with policies.
Duties and Responsibilities
- Ensure effective administration and implementation of HR strategies, policies and guidelines
- Ensure full compliance of records and reports with UN rules, regulations, UNDP policies, UNV COS, procedures and strategies as well as effective implementation of the internal control framework.
- Contribute to business processes mapping and improvements, template harmonization, knowledge management base maintenance, as well as elaboration of the content of Internal Standard Operating Procedures (SOPs) for affiliated workforce.
- Keep abreast of UNDP/OHR rules, policies, procedures and strategies, as well as UNV UCOS, and interpret and apply them to business processes.
- Inform affiliated workforce on UNDP and UNV rules, policies, guidelines and procedures, and the implementation of the internal standard operating procedures, in consultation with the direct supervisor.
- Support audits and compliance reviews; prepare evidence packs and implement corrective actions.
2. Provide HR services to affiliated workforce
- Administer, in accordance with the relevant personnel policies and guidelines, the entire recruitment cycle for IPSA and NPSA assigned to Field Units and submit hiring cases to UNDP/GSSC.
- Closely liaise with Regional Offices, Field Units, the Volunteer Solutions Section and Volunteer Services Centre (VSC) on the recruitment of UN Volunteers assigned to UNV, including Description of Assignment (DoA) validation, eligibility/pre-clearance, medical/security compliance; ensure host-entity setup and systems access in line with UNV procedures.
- Follow up to ensure timely issuance of offers/agreements for PSA holders and accurate capture of data in the ERP and other corporate platforms.
- Provide clear, solution-oriented guidance; escalate exceptions/complex cases with proper documentation.
- Provide guidance for onboarding and offboarding to UNV Personnel according to the category of personnel and contractual modality, ensuring that relevant processes are followed.
- Follow up and process renewals, amendments and separations in Quantum, UNALL and/or UNV systems for PSA holders, and liaise with VSC on UN Volunteers as required;
- Track funding and prompt timely actions.
- Ensure proper attendance leave management as applicable by modality; ensure documentation is complete and auditable for benefits and entitlements.
- Contribute to period and ad-hoc Human Resources reports and analytics to aid management decision making.
- Collaborate with hiring units to ensure that a proper induction is organized for new hires, and directly provide briefing on elements related to HR.
3. Provide database management, workforce analytics and reporting support
- Maintain UNV staffing table and organizational chart and ensure accuracy of HR BI reports.
- Run audits of personnel data managed by HRS, correct inconsistencies, and log adjustments.
- Maintain HRS dashboards/trackers (expiries, onboarding status, UNV deployment metrics) and contribute to BI reporting for management decision-making, including staffing analysis and statistics as requested by senior management.
- Provide workforce data for various HR reports and ad hoc reports.
4. Support learning, performance, well-being and talent processes of affiliated workforce
- Support dissemination and administration of learning opportunities for affiliated workforce in close coordination with the HR Associate, Learning and the Capacity and Development Team (CDT); channel UNV learning queries to focal points and record participation where applicable.
- Guide managers/affiliates on performance expectations/documentation applicable to PSA and UN Volunteers in line with UNDP and UNV policies and guidelines.
- Contribute to well-being, duty of care and inclusion measures; coordinate with RO/FU for UN Volunteers and PSA holders when required.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Supervisory/Managerial Responsibilities: None
Competencies
CORE
Achieve Results
- Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:
- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously:
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility:
- Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:
- Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner:
- Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion:
- Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
System thinking
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Knowledge Generation
- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Working with Evidence and Data
- Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making.
Communication
- Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Ability to manage communications internally and externally, through media, social media and other appropriate channel.
Recruitment design and management
- Knowledge of, ability to design and manage end to end recruitment processes.
Managing compensation and benefits
- Ability to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles. Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments.
People analytics
- Ability to generate and align people data with business intelligence data to inform strategic decision-making: knowledge of databases, their architecture, integration, and landscape; ability to create and use data models; knowledge of visualization techniques. Gathering and using data and information to provide insights into people issues and guide decision-making.
Required Skills and Experience
Education:
- Secondary education with specialized certification in HR is required.
