Hiring Program Director (Contractor Representative), - APAC

Program Director

(Contractor Representative)

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role

The Program Director oversees the implementation of development programs in Asia Pacific, ensuring effective management of contractual and financial performance and risk to support strong outcomes and contribute to DT Global’s performance and growth. They build strong client relationships to understand goals, facilitate program adaptability and ensure deliverables meet expectations. They ensure that program teams have the skills, experience and tools they need to deliver program outcomes. By aligning decisions with strategic priorities, addressing challenges proactively, and driving continuous improvement, they lead teams to enhance program quality and outcomes.

Click on the link or copy paste it to access the full Terms of Reference for this position:

https://tinyurl.com/programdirector-cr

Main Accountabilities

• People & Leadership

o Ensure the program has the leadership, skills, expertise and tools to achieve end of program outcomes and meet client and stakeholder expectations.

o Manage the Program Team Leader, fostering a collaborative environment for effective leadership. Provide support and intervention as required to address challenges.

o Foster collaboration between program and corporate teams and proactively promote company culture and values to ensure there are replicated by the program.

o Oversee program resourcing to ensure optimal performance and value, supporting or leading performance management when needed.

o Participate in recruiting senior program staff to meet strategic resourcing needs.

o Lead a team of corporate resources, offering support, mentoring, and capability building to ensure success and build succession.

• Contractual Program Management

o Ensure all contractual requirements, obligations and deliverables in program Head Contracts are being met and effectively delivered.

o Lead the review of Head Contracts, Service Orders and amendments to identify and mitigate areas of risk and ensuring compliance with the corporate legal process.

• Client Engagement

o Maintain a collaborative relationship by understanding the client's goals to ensure the program remains adaptable to emerging opportunities and shifting priorities.

o Resolve client concerns promptly while aligning solutions with company values and objectives.

o Ensure program personnel maintain collaborative relationships with the client, counterpart agencies and stakeholders, stepping in to address challenges as needed.

• Development Effectiveness / Strategic Management

o Oversee the strategic direction of the program, continuously monitoring project progress and client feedback. Consults with stakeholders to make strategic decisions to address anticipated implementation challenges.

o Assist the Team Leader with change management to realign the program’s strategic direction as required.

• Financial Management

o Oversee and/ or manage the financial performance and profitability of the program, including monitoring margin variations, justifying any discrepancies.

o Oversee and/ or manage the accuracy and timeliness of forecasting, reporting and invoicing to our client, ensuring justification is provided for changes in project forecasts.

o Oversee the accuracy and maintenance of the project Lifetime Budget (LTB), Annual Corporate Budget and Cash Flow Forecasting, providing clear explanation for significant discrepancies; and provide approval of client invoices, project advance requests and project budgets and forecasts for corporate.

o Ensure client invoice sampling process is managed efficiently to minimise any disruption or delay to payment, including follow up with client for certification where delays occur.

o Active participation and oversight of response to financial audits, including accountability for the completion of any corrective actions identified.

o Be the key escalation point to address any financial concerns with the Client Activity Manager.

• Program Operations

o Oversee program start-up activities, transition and mobilisation phases, and ensure effective handover and closure at project completion.

o Ensure head contract requirements are integrated into program operational manuals, personnel and partner agreements, and decision-making processes.

o Ensure due diligence is conducted, documented and monitored for all personnel, subcontractors, and grantees.

o Review and approve recruitment, procurement, subcontract and grant agreements in accordance with DT Global’s QF1-1 Level of Authority and all other DT Global processes and client policies.

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