Health Program Manager

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.

The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

This role works across the British Red Cross International Directorate, engaging with Red Cross/Red Crescent (RC/RC) Movement partners at a technical and programmatic level.

Job Purpose

Specifically, the position provides project management support to the Burns Centre Capacity Building Project in Ukraine, a partnership with the ICRC, ensuring that BRC’s investment in health systems strengthening translates into observable and measurable humanitarian results. Systems strengthening includes: human resources, formal training and exchange visits for continuing professional development; materials and equipment for improved health service delivery; and infrastructure development.

Job Duties and Responsibilities

• Work with technical and project management counterparts in the International Committee of the Red Cross (ICRC), Ukrainian Red Cross Society (URCS) and British Red Cross (BRC) to ensure coordination and complementarity.
• Work with ICRC health staff and BRC clinical delegates, support procurement and logistics related to clinical service needs and infrastructure improvements.
• Plan, facilitate and coordinate with the Kyiv Hospital 3 Director and Burns Unit administration.
• Project cycle management, including budget development, and monitoring, evaluation and learning, and financial and narrative reporting (internal and for donors)
• Support the development of an in-house secure Ukrainian language health management information system to facilitate patient care and project monitoring
• Ensure Ukrainian health facility clinicians understand recommendations made by BRC and ICRC and to consider their implementation
• Assist Health technical staff in BRC or ICRC, as relevant, in the coordination of assessments (e.g. infection prevention and control) and any reporting / recommendations stemming from these
• Support BRC Human Resources and BRC and ICRC Health technical staff to recruit clinical delegates including job description preparation, promotion and interviewing
• Supporting the deployment of BRC clinical delegates in Ukraine
• Liaise with BRC Health technical staff and Ukrainian health facility management to support exchange visits of Burns Centre staff to UK health facilities
• Support the planning of formal training by ICRC and BRC health delegates

Cross-cutting

• Actively contribute to our culture of safeguarding and protection from sexual exploitation, abuse and harassment.

Job Duties and Responsibilities (continued)

• Work actively towards the achievement of IFRC’s goals.
• Abide by and work in accordance with the Red Cross and Red Crescent principles.
• Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

• University degree or equivalent
• Bachelor’s degree in medicine, public health, health management, a related field, or an equivalent combination of education and experience.

Experience

Required:

• At least 5 years’ experience in health program management with knowledge of health service development.
• Experience in project cycle management.
• Experience managing donor, partner relationships, and coordination.
• Experience of supporting training and/or capacity building.
• Demonstrated experience in report writing and presentations.

Preferred:

• Health informatics or data management experience

Knowledge, Skills and Languages

• Knowledge of the Ukrainian health system
• Ability to work in a cross cultural and cross functional environment.
• Good interpersonal communication skills.
• Demonstrated skill in analytical and strategic thinking
• Advocacy, representation and negotiation skills
• Budgeting and financial skills
• Fluent in spoken and written English
• Good command of another official IFRC language (French, Spanish, or Arabic)

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.