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All employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. Explicit requirements include Fluency in English, both written and verbal What we offer and 4 years’ experience. Appears open to international applicants.
Last checked: 2 hours ago
Closing date: Sunday, 19 July 2026
Country: Syrian Arab Republic
Duty station: Damascus, Syrian Arab Republic
Contract type: Professional
Grade: Not specified
Open to: Internationals
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Background
The Norwegian Refugee Council (NRC) has been a leading humanitarian actor in the response to the Syria crisis, in Syria and across the region, since 2012. Against a backdrop of conflict, socioeconomic and environmental deterioration, climate change and natural disasters, we provide emergency, transitional, early recovery and resilience programmes to people in need. We lead advocacy to promote unimpeded and sustained access to assistance for people across Syria and we call for increased humanitarian funding, resilience and early recovery support to alleviate the hardships of the Syrian people.
What we are looking for
We are looking for a Head of Programme Support Unit (HOPSU). This is a senior role that will focus on improving quality programming across multi-core competency projects, geographic areas, and thematic areas. They will oversee the cross-cutting thematic adviser functions of safe and inclusive programming (SIP) (protection mainstreaming), complaints and feedback mechanisms and partnerships, as well as the programme quality support functions of Monitoring, Evaluation, and Learning (MEL) and Grants management.
With a strong focus on quality, this role assumes overall responsibility for the integration of cross-cutting themes of working in partnerships, safe programming and accountability. Additionally, they will guide the development and continuous evolution of effective grant management and support related to project cycle management (PCM), MEL, and partnerships.
The Programme Support Unit, led by the HOPSU, supports with programme quality and development of capacity on cross-cutting and programme support themes, working collaboratively with the core competency specialists, support managers, programme and area managers and regional advisers.
What you will do
The role will have some of the following responsibilities:
Please download the detailed job description to learn more about the position.
What you will bring
What we offer:
Find out more about the benefits of working for NRC
Important information about the application process
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
Learn more about NRC's operations in Syria here.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
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