What we are looking for
Experience from a senior management position – such as Head of Support, Deputy Chief of Party, or similar role – for a humanitarian or development organisation, including experience managing a team.
Demonstrated experience managing operational support functions including Finance and Procurement. It is an added value to have experience in IT and HR.
Experience developing or managing partnerships with local and national non-governmental/civil society organisations is mandatory. It is an advantage if these partnerships were in MENA, experience working with KfW-funded projects/ knowledge of KfW requirements is a strong advantage. Fluency in English, both written and verbal. Arabic language skills are an advantage.
Experience working in the MENA Region is mandatory.
What you will do
The Head of Operational Support and Grants (HOSG) is a key function in the Nabni FMU. The position oversees the systems and processes around grant cycle management, systems for partner performance and risk management, providing significant support and guidance to Country Grant Managers in Syria, Iraq, and Yemen who oversee day-to-day grant management.
The position also oversees Finance and Procurement team members – ensuring strong Nabni support functions, supporting grant cycle management, and providing technical assistance and capacity-sharing with local partners. Many aspects of the role support or lead Nabni risk management and compliance functions.
In addition, the position also oversees the grant management and reporting functions, ensuring timely donor reporting and donor grant management systems, with significant input and cooperation from the FMU. The position is responsible for the management of consultant pools for periodic additional support to partners and the Facility, for relevant areas (such as finance, procurement etc.)
Key responsibilities:
- Management oversight of Finance and Procurement functions that support both the FMU, as well as the grant management cycle of partner grants.
- Responsible for developing and maintaining the Nabni grant cycle management system (Pillar 1) and oversight of the grants and reporting systems and working closely with Country Grant Managers and the Nabni Director, as well as other FMU members, on its successful implementation.
- Nabni’s Finance and Procurement team members liaise closely with partners grant cycle management in Pillar 1, as well as technical assistance and capacity strengthening in Pillar 2. The HOSG will support team members and the wider FMU to ensure the successful implementation of all Nabni pillars, and the position may at times provide support or guidance directly to partners for grant cycle management.
- Develop, monitor and manage Nabni’s risk and compliance systems and processes. This includes maintaining adequate systems for Nabni support functions, and grant cycle management, including ensuring the facility process tools, manuals and systems are up to date and compliant with donor requirements and operational needs, as well as providing guidance on quality partner due diligence is performed by the FMU.
- Contribute to a strong and positive team environment within the Operational Support and Grant Management Unit and help ensure adequate backstopping and cross-training opportunities.
- Support the development of the Nabni strategic plan and the master budget.
- Line management responsibilities for directly reporting staff. This includes performance management and key processes like workforce planning, recruitment, staff induction, and development and ensuring Duty of Care for own staff.
- Any other tasks as delegated by the line managers.
What you will bring
- Relevant higher education in a related field such as business administration, management, finance, or other relevant education.
- Minimum 5 years’ experience from a senior management position – such as Head of Support, Deputy Chief of Party, or similar role – for a humanitarian or development organisation, including experience managing a team.
- Demonstrated experience managing operational support functions including Finance and Procurement. It is an added value to have experience in IT and HR.
- Prior experience developing or managing partnerships with local and national non-governmental/civil society organisations is mandatory. It is an advantage if these partnerships were in MENA.
- Excellent verbal and written communication skills are required, along with the ability to collaborate effectively with diverse and sometimes remote teams and stakeholders.
- Experience managing non-governmental/civil society grant facilities strongly preferred.
- Proven ability to manage projects and initiatives and achieve successful outcomes.
- Experience working in complex and volatile contexts preferred, prior experience working in the MENA Region is mandatory.
- Prior experience working with KfW-funded projects/ knowledge of KfW requirements is a strong advantage.
- Fluency in English, both written and verbal. Arabic language skills are an advantage.
Please download the detailed job description to learn more about the position.
What we offer
- Duty station: Amman, Jordan
- Duration of contract: Till December 2027, with possibility of renewal based on performance and availability of funding
- Travel: Up to 30%.
- Salary/benefits: Grade 11 on NRC's grading structure.
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
- We invite applications from all qualified candidates matching the profile.
- Please ensure you attach copies of your academic and professional certificates.
- To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
- When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
- Submit your application and CV in English, taking care to attach your latest CV.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- do demanding and professional work, often in challenging contexts
- join a work culture that empowers every employee to share ideas and take responsibility
- be part of a welcoming and supportive community committed to human dignity
Learn more about the Nabni B4P Facility
Learn more about NRC
Organization context
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
