First Aid Products Manager

Commercial Products Manager

Fixed term for 24 months

Full time 37.5 hours per week

Auckland or Christchurch

About the role – Kōrero mō te tūranga

Ready to make a commercial impact with real purpose behind it? New Zealand Red Cross is looking for a commercially sharp, future focused Commercial Products Manager to lead our First Aid products business through an exciting period of growth, optimisation and opportunity. This is a hands-on leadership role where you’ll bring together product strategy, supplier partnerships, customer insight, regulatory knowhow and operational excellence to help deliver high quality, market-relevant first aid products across Aotearoa New Zealand.

In this 24 month fixed term role located in either Auckland or Christchurch, you’ll have the chance to lead an end-to-end review of our products operating model and turn great ideas into practical improvements that strengthen revenue, cashflow, scalability and customer value. You’ll be joining an organisation driven by humanity, community resilience, and doing good things well.

In this role you will:

• Lead the First Aid products portfolio, shaping strategies that grow revenue, improve profitability and deliver products that customers genuinely need.
• Guide and support a small team, building capability, confidence and a strong focus on service, performance and continuous improvement.
• Drive a comprehensive review of suppliers, product range, inventory, logistics and operating models to create smarter, more scalable ways of working.
• Use data, market trends, customer feedback and commercial insight to optimise the product portfolio and identify new growth opportunities.
• Build strong relationships with suppliers, partners, internal teams, and key customers to strengthen product solutions and commercial outcomes.
• Provide trusted expertise on first aid products, medical devices, AEDs, and regulatory requirements, ensuring our products and communications remain compliant and credible.

Who are we looking for? – Mā‎ wai te mahi nei?

To be successful you will have:

• A confident commercial thinker with experience growing products, revenue and portfolio performance in a dynamic environment.
• Someone who understands product strategy, lifecycle management, procurement and distribution logistics, ideally within healthcare, medical devices, safety equipment or another regulated sector.
• A practical change-maker who can lead complex reviews, spot opportunities and turn recommendations into real, measurable improvements.
• A clear communicator who can translate technical or regulatory detail into compelling, customer-focused solutions.
• A collaborative leader who enjoys coaching others, influencing stakeholders and working across teams to get great outcomes.
• A values-led person who is motivated by the humanitarian purpose of New Zealand Red Cross and wants their work to contribute to something bigger.

If you’re excited by the idea of combining commercial growth with genuine community impact, we’d love to hear from you. Join New Zealand Red Cross and help us deliver products that support safer, more resilient communities across Aotearoa.

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Career development opportunities
• Annual flu vaccinations
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Click below to download the job description and to apply for this position please click the 'Apply Now' button to be taken to the New Zealand Red Cross Careers page. If you are already viewing this via the New Zealand Red Cross Careers page, please click the active job description link below.

Please submit your application online, as we’re unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume

• Cover Letter

• Passport

• Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 09/08/2026.

If you wish to discuss this opportunity or for further information, please contact Carol Gardiner at carol.gardiner@redcross.org.nz

Note: We reserve the right to close applications before the closing date, so please register your interest early.

Click here for the Job Description