The Field Protection Assistant will support the Protection Unit in Kraków through the implementation of field-based protection activities across the Małopolska region. Key responsibilities will include conducting visits to collective accommodation centres and other shelters, carrying out needs assessments for vulnerable individuals and families, identifying protection risks and service gaps, and facilitating access to available assistance and support services.
The Field Protection Assistant will also organize and deliver information sessions on protection-related topics and access to services, provide guidance and referrals to beneficiaries as appropriate, and contribute to the effective implementation of protection interventions in the field.
In addition, the incumbent will submit weekly field updates to the Protection Coordinator, including progress on activities, key findings, challenges encountered, and achievements against established targets and indicators.
Responsibilities
Tasks to be performed under this contract
- Conduct Vulnerability Assessments during field visits around Malopolaska region • Conduct field visits to different designated locations and conduct thorough assessments to identify the most vulnerable individuals. • Ensure assessed individuals have access to necessary rights and services. • Document findings and share with protection team accordingly as well as update case management plans accordingly. Deliverable: Comprehensive vulnerability assessments for migrants and refugees located inside and outside accommodation centers Timeline: Ongoing, with weekly summaries.
- Information Provision • Distribute accurate information to migrants and refugees related to different services • Collaborate on the creation of information material and sessions as well as leaflets and outreach messages. • Ensure materials are clear, relevant, and culturally appropriate. Deliverable: Provide latest updates and Information to migrants and refugees regarding their stay and access to services including healthcare and social Timeline: updates as required.
- Organize Community Awareness Sessions • Plan and facilitate community meetings. • Educate beneficiaries on protection issues and available services. • Gather feedback to improve future sessions. Deliverable: Conducted information meetings and awareness-raising sessions in location such as shelters, schools and community centers. Timeline: weekly /monthly sessions as required.
- Contribute to Protection Services Mapping • Identify and map available protection services. • Develop and maintain protection referral pathways. • Ensure accurate and accessible referral information for protection team. Deliverable: Up-to-date protection services, maps and referral pathways. Timeline: updates as required.
- Coordinate with external partners and Internal Units • Collaborate with internal units to address comprehensive needs of beneficiaries. • Share relevant information and coordinate support activities. • Attend inter-unit meetings to streamline case management when needed Deliverable: Effective cooperation with partners operating in the field as well as internal IOM units. Timeline: Continuous.
- Draft Correspondence and Documentation • Prepare correspondence on protection issues. • Draft and update briefing notes, and statistical tables. • Maintain thorough documentation of protection activities. • keep protection trackers up to date Deliverable: Protection-related documents, including briefing notes and statistical tables. Timeline: As needed, with monthly summaries.
- Report on Protection Needs • Monitor and report on the situation and protection needs and keep internal protection trackers up to date. • Provide detailed reports on specific cases and overall trends. • Offer recommendations based on observations and data Deliverable: Regular reports on protection needs observed through weekly field visits. Timeline: weekly and monthly reports.
Performance indicators for the evaluation of results
- Conduct Vulnerability Assessments during field visits around Malopolaska region • Indicator 1: Number of vulnerability assessments conducted per month. • Indicator 2: Percentage of identified vulnerable individuals who receive case management services. • Indicator 3: Satisfaction rate of beneficiaries regarding the assessment process and services received.
- Information Provision • Indicator 1: Number of information leaflets and outreach materials developed and distributed. • Indicator 2: Percentage of migrants and refugees who report receiving accurate and helpful information. • Indicator 3: Increase in awareness levels among beneficiaries as measured by pre- and post- distribution surveys.
- Organize Community Awareness Sessions • Indicator 1: Number of community awareness sessions conducted.
- Contribute to Protection Services Mapping • Indicator 1: Number of protection services mapped and updated. • Indicator 2: Availability and accessibility of up-to-date referral pathways for case managers. • Indicator 3: Utilization rate of referral pathways by case managers and other stakeholders.
- Coordinate with external partners and Internal Units • Indicator 1: Frequency and quality of coordination meetings with internal units. • Indicator 2: Level of integration and cooperation between units, as reported by staff. • Indicator 3: Effectiveness of coordinated efforts in addressing the needs of beneficiaries.
- Draft Correspondence and Documentation • Indicator 1: Number of protection-related documents, briefing notes, and statistical tables produced.
- Report on Protection Needs • Indicator 1: Frequency and comprehensiveness of protection need reports.
Qualifications
Required Qualifications and Experience
- School diploma with three years of relevant experience in the humanitarian context in Poland
- Bachelor’s degree, preferably in social work, from an accredited academic institution with three years of relevant professional experience
- Demonstrated knowledge of protection-related issues and frameworks, with a strong understanding of the refugee and migrant context in Poland, including key challenges, vulnerabilities, and available support mechanisms.
Languages
For this consultancy:
- Fluency in English and Polish is required;
- Fluency in Russian and/or Ukrainian is considered an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
- Only shortlisted candidates will be contacted.
