ETC Training and Development Coordinator

DEADLINE FOR APPLICATIONS

10 August 2026-23:59-GMT+12:00 Fiji Time (Fiji)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
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WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The Pacific region comprises 14 Small Island Developing States (SIDS) covered by the World Food Programme (WFP) Pacific Multi-Country Office, which face some of the highest levels of disaster risk globally due to recurrent natural hazards and the increasing impact of climate change. These contextual factors shape the operating environment for emergency preparedness and response, particularly in relation to connectivity and communications.

WFP’s engagement in the Pacific focuses on strengthening national and regional capacities for emergency preparedness and response (EPR), including in logistics, emergency telecommunications, disaster risk management, adaptive social protection, anticipatory action and food security, with an emphasis on supporting government-led systems to better support the most at-risk populations.

Within this context, the Emergency Telecommunications Cluster (ETC) – led globally by WFP under the Logistics and Telecommunications Cluster (LTC) – is activated in the Pacific in a preparedness configuration under the Pacific Humanitarian Team (PHT). This enables sustained readiness efforts, coordination, and capacity strengthening with governments and partners, while ensuring the ability to rapidly scale up telecommunications support during emergencies.

Driven by the ambition to reduce vulnerabilities faced with the increasing impact of climate change, the Training and Development Coordinator will serve as a key member of the WFP-led Pacific Emergency Telecommunications Cluster team and will be responsible for supporting the implementation of initiatives that strengthen telecommunications resilience across Pacific Island countries under the United States Macro Grant awarded through the Department of State Bureau of Disaster and Humanitarian Response (DHR).

JOB TITLE: Training and Development Coordinator

TYPE OF CONTRACT: Consultancy

JOB GRADE: CST II
DURATION: 11 months

NOTE: This position is open to foreign nationals only.

ACCOUNTABILITIES/RESPONSIBILITIES:

Based in the WFP Pacific Multi-Country Office (PMCO) in Suva, Fiji, under the supervision of the Head of the Technology Unit (TEC) and Pacific ETC Coordinator, the incumbent will be responsible for the following duties:

• Lead the implementation and delivery of the Pacific ETC training programme based on identified Analysis of Organizational Training Needs (AOTN) conducted in 2024, confirmed and emerging national requirements, and regional preparedness priorities.

• Design, deliver and facilitate emergency telecommunications training activities, including instructor-led workshops, virtual learning events, practical field exercises, tabletop simulations, and regional simulation exercises, working with relevant units in the Pacific MCO to organize events effectively.
• Act as a facilitator, trainer, or subject matter resource, as requested by national authorities and partners, to support government-led training, preparedness, simulation, and capacity development initiatives that strengthen emergency telecommunications capabilities and knowledge sharing across the Pacific region.
• Coordinate and engage subject matter experts, facilitators, and technical specialists to support regional and national training activities.
• Promote the Pacific Waves Training Alliance as a key regional platform for collaboration, and knowledge exchange amongst emergency telecommunications practitioners.
• Maintain, expand and promote Pacific ETC training and knowledge – in particular the Pacific Waves eLearning Hub – ensuring learning materials remain relevant to evolving regional needs and emerging technologies.
• Facilitate knowledge-sharing forums, webinars, communities of practice, and peer-learning events to capture and disseminate best practices across the Pacific region.
• Work with national governments, National Disaster Management Offices (NDMOs), telecommunications authorities, and relevant partners to establish country-specific ownership models for emergency telecommunications capacity development.
• Design and implement Train-the-Trainer programmes that progressively transfer training delivery capacity to national stakeholders.
• Apply appropriate evaluation methodologies such as the Kirkpatrick Evaluation Model to assess training effectiveness, analyze outcomes, collect participant feedback, and drive continuous improvement across all capacity-strengthening initiatives.
• Monitor and document competency development against identified AOTN requirements and maintain records of trained personnel to support national and regional preparedness objectives.
• Produce regular reports on training achievements, participation, competency development outcomes, lessons learned, and recommendations.
• Identify opportunities for partnerships and technical cooperation that contribute to the sustainability and growth of Pacific ETC capacity strengthening initiatives.
• Perform other related duties as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

​ Education:

• Advanced university degree in Human Resource Development, Training Management, Adult Education, Capacity Development, Organizational Learning, Emergency Management, Information and Communications Technology (ICT), or another relevant field, or First University degree with additional years of relevant work experience.

Experience:

• A minimum of five (5) years of progressively responsible professional experience in humanitarian preparedness, emergency management, capacity strengthening, learning and development, or related fields. Languages: Fluency (level C) in English language both oral and written.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.