Education Officer (Digital Learning), NO-1, Brazzaville-Congo, TA 364 days, #00136627

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

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For every child, results!

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Job organizational context: The Education Officer-Digital Learning is to be used in a Country Office (CO) where the Education Programme is a component of the Country Programme. The Education Officer- Digital Learning reports to the Chief Education, Protection and Adolescent Development (EPAD).

The Education Officer-Digital Learning will work in the alignment with the UNICEF’s Digital Education Strategy 2025-2030 and will provide technical and operational support for the rollout and scale-up of digital learning programmes (including Learning Passport and Akelius), in alignment with UNICEF’s Digital Education Strategy 2025–2030, ensuring quality implementation, effective use, and results monitoring.

How can you make a difference?

Descriptif de poste en français : Education Officer- digital learning NOA -2.en.fr.docx

Purpose for the job: Under the supervision of the Chief, Education, Protection and Adolescent Development, the Education Officer- digital learning provides professional technical, operational and administrative assistance throughout the programming process for education programmes/projects related to digital learning within the Country Programme from development planning to delivery of results, preparing, executing, managing and implementing a variety of technical and administrative programme tasks to facilitate programme development, implementation, programme progress monitoring, evaluating and reporting.

Key function, accountabilities and related duties/tasks

1. Support to programme development and planning

• Contribute to the preparation and updating of the situation analysis for the development, design, scale-up and sustainability of digital education interventions, with a focus on learning outcomes, equity, inclusion and system readiness.
• Provide technical and administrative support throughout all stages of programming processes by executing and administering a variety of technical programme transactions, preparing materials and documentation, and complying with organizational processes and management systems, to support programme planning, results-based planning (RBM) and monitoring and evaluation of results of digital learning interventions.
• Lead and oversee the deployment and implementation of digital education related programmes, including Learning Passport, Akelius and other programmes, providing technical assistance and operational support in managing the platform, ensuring that platforms and tools are pedagogically relevant, accessible, and effectively used by teachers and learners.
• Also, participate in monthly update calls with the HQ to report on the progress of the Learning Passport (and other DL initiatives if relevant).

1. Programme management, monitoring and delivery of results.

• Source, vet for quality assurance, support in managing content in collaboration with stakeholders on the implementation of digital learning-related programmes.
• Participate in monitoring and evaluation exercises, programme reviews and annual sectoral reviews with government and other counterparts and prepare minutes/reports on results for follow up action by higher management and other stakeholders.
• Monitor and report on the use of sectoral programme resources (financial, administrative and other assets), verify compliance with approved allocation, organizational rules, regulations/procedures and donor commitments, standards of accountability and integrity. Report on issues identified to ensure timely resolution by management/stakeholders. Follow up on unresolved issues to ensure resolution.
• Prepare draft inputs for programme/donor reporting.

3. Technical and operational support to programme implementation

• Undertake field visits and surveys and share information with stakeholders to assess implementation quality and actual classroom use, and barriers to digital learning and refer to relevant officials for resolution. Report on critical issues, bottlenecks and potential problems for timely action to achieve results.

• Troubleshoot technical issues with country teams and in coordination with global LP team

4. Networking and partnership building

• Draft communication and information materials for CO programme advocacy to promote awareness, establish partnerships and alliances, and support fund raising for education programmes.

• Research information on potential donors and prepare resource mobilization materials and briefs for fund raising and partnership development purposes.

5. Innovation and knowledge management

• Contribute to identifying, capturing, synthesizing, and sharing lessons learned for knowledge development and capacity development of stakeholders related to digital learning.
• Apply innovative approaches and promote good practice to support the implementation and delivery of concrete and sustainable programme results.

• Develop and help operationalize a structured knowledge‑management system to ensure documentation, data, and institutional knowledge are captured, organized, and easily accessible.
• In coordination with IT officer, U-report officer and teams within the office, coordinate the standardization of information‑sharing practices, ensuring consistency in documentation, version control, classification, and archiving.
• Support the organization of regular surveys with youth groups as part of the U-report platform
• Build digital literacy and knowledge‑management capacity across teams through training sessions and coaching

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: Advanced degree in education, information technology, statistics, communication, engineering, or other relevant fields.

• Work Experience: At least 2 years of professional work experience in Digital Learning, Technology for Development (T4D) and/or information system development, including mobile and web-based applications, with manifested capacity to manage programmes involving many stakeholders.

At least 2 years of experience in the field of Education.

Experience managing user-driven design processes in software development and support and experience in digital learning design.

Experience working with Ministry of Education is an asset.

• Language Requirements: Fluency in French is required with a good command of English.

Excellent communication abilities, in both written and oral forms.

Candidate should be at ease in presentations and meetings.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

Female candidates are highly encouraged.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others

[add the 8th competency (Nurtures, leads and manages people) for a supervisory role].

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates with disabilities are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.