E T Temporary - Team Assistant

E T Temporary - Team Assistant

Job #: req36034 Organization: IFC Sector: Administration/Office Support Grade: ET2 Term Duration: 1 year 0 months Recruitment Type: Local Recruitment Location: Kinshasa,Congo Democratic Republic Required Language(s): English, French Preferred Language(s): Closing Date: 3/25/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit www.ifc.org.

The IFC Kinshasa, Democratic Republic of Congo (DRC) office is looking to recruit an Extended Term Temporary (ETT) Team Assistant in Kinshasa. The selected candidate will be a highly engaged member of the country office’s support team, actively providing guidance on operational policies and guidelines, demonstrating a strong drive for results, dedication, and commitment to teamwork. He / She will provide solid operational and administrative support and work harmoniously with multiple teams, as well as Project Leaders (PLs) and other Administrative and Client Support (ACS) colleagues as a team.

This position reports to the Democratic Republic of Congo Cluster Country Manager.

Duties and Responsibilities:

Administrative Support:

• Function with judgment to provide a wide range of support to the Team, including managing priorities, day-to-day supervision, and coordination of the unit’s workflow, quality assurance (i.e., documents, processes, etc.), screening of all incoming documents, drafting responses and ensuring the smooth delivery of services.

• Serves as the first point of contact and liaison with clients.

• Independently responds to diverse inquiries and makes decisions when multiple courses of action are possible.

• Coordinates and monitors multiple and diverse work processes and activities to ensure that decisions are properly carried out and products are delivered in a timely manner.

• Support with logistical preparations, including Webex, video, and audio conferencing, for meetings or other events.

• Provide logistical support to prepare Unit meetings.

• Provide logistical support to the team (Booking, travel, visa, transfer).

• Discussion with the client for the details of events.

• Make the purchase order follow up with the providers.

• Maintain up-to-date distribution lists.

Operational Support:

• Initiate, edit and distribute Mission Announcement Letters (MAL), Terms of Reference (TOR), Back to Office Reports (BTOR), and other mission-related documents under the guidance of the various Project Leaders for F&M.

• Create Trip Requests (TR) for short term consultants and submit their Statement of Expenses (SOE).

• Create new consultants and vendors contracts in the Admin Portal.

• Work in coordination with Communication team to review and disseminate important information related to the country program.

Competencies:

• Technology and systems knowledge – Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc). Has ability and willingness to maintain up to date knowledge and skills as well as technology.

• Project and task management – Exhibits good organizational skills and ability to work competently with minimal supervision. Demonstrates attention to detail and quality. Has the ability to manage multiple tasks and complete tasks within agreed schedule.

• Institutional policies, processes, and procedures – Demonstrates knowledge of own department’s programs and products, knows key players, understands own role. Display understanding of policies and procedures relevant to the area of assigned responsibilities and is able to apply/implement them.

• Versatility and adaptability – Demonstrate flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrates motivation to avail and adapt oneself to affecting change.

• Client orientation – Exhibits positive and professional client service attitude; is able to understand clients’ needs and complete them professionally.

• Drive for results – Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.

• Teamwork (collaboration and inclusion) – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.

• Knowledge, learning and communication – Has good knowledge of official unit’s language. Able to write clearly, edit and proofread draft communications. Able to learn and share knowledge/information across the unit.

• Business judgment and analytical decision making – Able to manage information and support retention and disposition of information and records. Can search, report and deliver basic information from various sources and independently respond to basic enquiries.

Selection Criteria

Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.

• Bachelor’s degree required.

• At least 2-5 years of experience, or equivalent combination of education and experience.

• Be able to work under pressure, flexible with working hours and prompt with timings.

• Have good communication skills and polite manners in both French and English.

• Be a committed team player able to work in a multi-cultural environment.

• Demonstrates independence and sound judgment in managing responsibilities.

• Demonstrates flexibility and readiness to work as required by business needs.

• Maintain confidentiality and discretion.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.